• Workers Compensation Specialist

    Insight Global (Irving, TX)


    Job Description

    The Workers Compensation Specialist is responsible for managing the end-to-end lifecycle of workers’ compensation claims—from initial incident reporting through resolution and closure. This role ensures compliance with state and federal regulations, facilitates communication between stakeholders, and supports risk mitigation strategies.

     

    Claims Management

     

    Oversee all phases of workers’ compensation claims including intake, investigation, documentation, and resolution.

     

    Ensure timely and accurate reporting of workplace injuries using internal systems and external platforms (e.g., RiskTrack).

     

    Coordinate with third-party administrators, healthcare providers, and legal counsel to manage claims effectively.

     

    Compliance & Documentation

     

    Maintain compliance with OSHA, ADA, FMLA, HIPAA, and state-specific workers’ compensation laws.

     

    Prepare and submit required reports (e.g., OSHA logs, First Report of Injury, Public Self Insurers reports).

     

    Audit claims data and vendor performance to ensure accuracy and cost control.

     

    Stakeholder Communication

     

    Serve as the primary point of contact for employees, managers, and external partners regarding claims status and next steps.

     

    Facilitate return-to-work programs and accommodations in collaboration with HR and Safety teams.

     

    Risk Mitigation & Analysis

     

    Analyze claims trends to identify high-risk roles and recommend burden adjustments or safety interventions.

     

    Support the development of workplace safety programs and training initiatives.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Bachelor’s degree in Business, Human Resources, Risk Management, or related field (preferred).

     

    3–5 years of experience in workers’ compensation claims handling or risk management.

     

    Familiarity with claims tracking systems such as RiskTrack, Origami, or similar platforms.

     

    Strong understanding of medical terminology and occupational injury classifications.

     

    Excellent communication, negotiation, and analytical skills. Certified Workers’ Compensation Professional (CWCP)

     

    Associate in Claims (AIC)

     

    SHRM-CP or PHR