"Alerted.org

Job Description

As an Implementation Specialist, you will facilitate a seamless onboarding experience for the client's customers by configuring and deploying our software solutions.

• Manage the end-to-end implementation process for new customers, including system configuration, data migration, and training.

• Collaborate with clients to understand their business requirements and customize the software solution accordingly.

Provide technical support and guidance throughout the onboarding process to ensure a smooth transition.

Salary varies between 70-90K.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 50% travel to support the client's customers onsite.

- Active Secret Clearance or higher

- At least 2-years of experience in software implementation, onboarding, or technical customer support.

- Strong technical aptitude and the ability to learn new software applications quickly.

Excellent problem-solving skills and the ability to troubleshoot technical issues.