• Business Analyst

    Insight Global (Jackson, MS)


    Job Description

    Collaborate with MDCPS teams to document future-state business processes using industry-standard notations (e.g., BPMN)

     

    Build detailed Methods and Procedures documentation for specific tasks

     

    Analyze workflows for improvement and optimization opportunities

     

    Ensure business process documentation aligns with project objectives and timelines

     

    Conduct workshops/interviews to address gaps in documentation

     

    Support implementation of process improvements

     

    Manage and close project “open items” related to business processes and procedures

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Most crucial experience is a strong background in project documentation, workflow mapping and business process mapping

    5+ years of experience as a Business Analyst, Business Process Modeler, or similar role

    Proficiency with business process modeling tools (e.g., Visio, Lucidchart, BPM tools)

     

    Strong understanding of business process modeling notations, especially BPMN

     

    Excellent analytical and problem-solving skills

     

    Effective communication and collaboration abilities Knowledge of the child welfare process and regulations is a huge plus!!

     

    Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI)

     

    State Government experience, especially in DHS or Child Welfare domains

     

    Experience working on child welfare projects

     

    Bachelor's degree in business, Information Systems, or related field