• Corp. Benefits Specialist-LOA

    Utilities Service, LLC (Willow Grove, PA)


    Description

    Benefits Specialist - LOA

     

    Department: Human Resources / Benefits

     

    Reports To: Leave of Absence Manager

     

    FLSA Status: Non-Exempt

    Position Summary:

    The Benefits Specialist - LOA oversees day-to-day operations of the leave administration function, providing guidance and direction to the leave team while managing complex or escalated leave cases. This role ensures compliance, consistency, and efficiency in all leave processes while fostering a high level of service to employees and stakeholders.

    Key Responsibilities:

    + Provide daily leadership, training, and guidance to Leave of Absence Analysts.

    + Monitor team workloads to ensure timely and accurate leave administration.

    + Review and approve determinations for complex leave requests, ensuring legal compliance and adherence to company policy.

    + Communicate leave determinations, timelines, and return-to-work requirements to employees and managers.

    + Create and update leave process documentation, job aids, and training materials.

    + Track and report on leave metrics, trends, and potential compliance risks to management.

    + Support continuous process improvement initiatives for leave administration.

    + Stay current on federal, state, and local leave laws, and ensure team is updated on changes.

    Qualifications:

    + 1-3 years of experience in leave administration, HR, or benefits, including experience with complex/multi-state leaves.

    + Prior leadership, team lead, or supervisory experience strongly preferred.

    + Excellent organizational, time management, and interpersonal skills.

    + Ability to coach and develop team members.

    + Proficiency in HRIS and leave management systems.

    + Knowledge of FMLA, ADA, HIPAA, and state leave laws (multi-state experience preferred).

    Benefits

    We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

     

    Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

     

    An Equal Opportunity Employer.

    Please note:

    + _All job offers are subject to pre-employment drug screening and a background check._

    + _Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position._

    **Notice to Agencies:** We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.