"Alerted.org

IT Operations Analyst

Cottingham & Butler/ SISCO

1 Positions

ID: 4945391008

Posted On 10/07/2025

Job Overview

We’re looking for a detail-oriented and driven **Operations Analyst III** to serve as a system administrator for our **LuminX** and **Enterprise** platforms. This role is essential to maintaining the accuracy, performance, and reliability of our insurance claims processing, billing, and eligibility systems. You’ll collaborate with internal teams and external vendors to troubleshoot issues, test updates, and implement best practices — becoming a subject matter expert in our core systems.

This is a great opportunity for someone with a background in insurance operations or healthcare billing who enjoys solving problems, working cross-functionally, and stepping into leadership as our department continues to grow.

Key Responsibilities

+ Administer, configure, and maintain LuminX and Enterprise claims and billing systems.

+ Troubleshoot system issues and deploy updates and enhancements.

+ Support claims processing, billing/coding, and EDI transactions (claims, enrollment, remittance).

+ Collaborate with vendors and internal stakeholders on system implementations and product rollouts.

+ Provide end-user support, documentation, and training for system workflows.

+ Manage help desk queue, addressing projects, problems, and inquiries.

+ Mentor team members and contribute to leadership development within the department.

+ Perform occasional off-hours/weekend system updates as needed.

Qualifications

+ **Experience:** 5+ years in system administration, insurance operations, claims processing, or a related field.

+ **Knowledge:** Familiarity with medical billing/coding, EDI transactions, CMS guidelines, and insurance industry standards.

+ **Skills:** Excellent communication, documentation, presentation, and project management skills.

+ **Mindset:** Collaborative, analytical, and eager to grow into a subject matter expert.

+ **Preferred:** Experience with LuminX, Enterprise, or similar claims platforms; certifications such as MCSA, CompTIA+, or ITIL.

Why Join Us?

+ Become the go-to expert on systems that power our insurance operations.

+ Work in a collaborative, client-focused environment where your contributions matter.

+ Grow into a leadership role as our team and systems evolve.

+ Enjoy a competitive salary, comprehensive benefits, and flexibility for the right candidate.

Ready to make an impact?

Apply today and help us drive operational excellence in insurance systems.

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (http://www.facebook.com/cottinghambutler)

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Education

Health Care

Insurance

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

943

Job REQ #

4945391008

\# Positions

1

Start Date

20251007

End Date

20251106

Featured Job

TH Ad

TH Comments

Similar Jobs

Campus Talent Acquisition Specialist

Cottingham & Butler/ SISCO

Adult Education and Literacy Director

Northeast Iowa Community College

Benefits Sales Manager

Cottingham & Butler/ SISCO

Entry Level Sales Executive - Employee Benefits

Cottingham & Butler/ SISCO

Sales Leader - Benefits Wholesale Services

Cottingham & Butler/ SISCO

Security Officer

University of Dubuque

Facilities Maintenance Worker

University of Dubuque

Adjunct Instructors in Flight Operations or Aviati

University of Dubuque

Director of Admissions and Recruitment

Northeast Iowa Community College

Benefits Captive Consultant

Cottingham & Butler/ SISCO

Share this Job

Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.