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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

Embarking on a critical digital transformation initiative to modernize its timekeeping infrastructure across the US and Canada. We are seeking an experienced and highly skilled Technical Consultant to play a pivotal role in replacing our legacy timekeeping applications, TWOS and Kronos, with a state-of-the-art WorkForce Software solution for our hourly employee population. This role is essential to ensuring a seamless transition and establishing a robust, integrated workforce management system that supports operational excellence. As a Technical Consultant, you will leverage your deep technical expertise to own complex integrations, understand and configure the application environment, contribute to our data lake strategy, and develop comprehensive reporting and dashboarding solutions. This is an opportunity to make a significant impact on how manages its workforce, driving efficiency and accuracy in a large-scale enterprise environment.

Responsibilities:

+ Integration Ownership: Design, develop, implement, and maintain robust integrations between WorkForce Software and various internal and external systems, ensuring seamless data flow and process synchronization. This includes utilizing web services (SOAP, REST) and other integration technologies.

+ Application Environment Expertise: Possess in-depth knowledge of WorkForce Software configuration, modules (Time, Scheduling, Integrations), and functionalities to effectively tailor the system to specific business requirements and policies.

+ Data Lake Contribution: Collaborate with data architecture teams to ensure WorkForce Software data is accurately captured, transformed, and integrated into data lake, supporting advanced analytics and insights.

+ Reporting & Dashboarding: Lead the design, development, and implementation of custom reports and dashboards within WorkForce Software, providing key stakeholders with actionable insights into workforce data, timekeeping metrics, and compliance.

+ Technical Consultation: Provide expert technical guidance and support throughout the project lifecycle, including requirements gathering, solution design, testing, deployment, and post-implementation support.

+ Troubleshooting & Optimization: Identify, analyze, and resolve complex technical issues related to WorkForce Software, integrations, and data processes, ensuring system stability and optimal performance.

+ Documentation: Create and maintain comprehensive technical documentation, including integration specifications, configuration guides, and reporting logic.

+ Collaboration: Work closely with cross-functional teams, including HR, Payroll, IT, Labor Affairs, and analytics teams, to ensure alignment and successful project delivery.

Skills Required:

+ System Design, Systems Engineering, Testing, SaaS, Workforce Management, Software Documentation, SQL, Oracle, Web Applications, System Administration, Six Sigma Methodology, Warehousing, Access Controls, API, GCP

Experience Required:

+ Engineer 3 Exp: 7+ years Data Engineering work experience

Basic Qualifications:

+ Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.

+ 5+ years of extensive experience in the implementation, configuration, and support of WorkForce Software (WFS) or other enterprise-level Workforce Management (WFM) systems.

+ Proven experience owning and delivering complex system integrations, including working with APIs, web services (SOAP, REST), and ETL processes.

+ Strong proficiency in SQL for data querying, analysis, and reporting.

+ Experience with data architecture concepts and integrating data into data lakes or similar analytical platforms.

+ Demonstrated experience in designing and developing reports and dashboards.

+ Excellent analytical, problem-solving, and communication skills, with the ability to translate technical concepts to non-technical stakeholders.

Preferred Qualifications:

+ Master's degree in a relevant technical field.

+ WorkForce Software certifications.

+ Experience with other scripting languages such as JavaScript.

+ Prior experience with large-scale HRIS or payroll system implementations.

+ Familiarity with Global Data & Insight & Analytics (GDIA) processes and tools.

+ Experience working in the automotive industry or a large manufacturing environment with hourly employee populations.

+ Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Education Required:

+ Bachelor's Degree

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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