"Alerted.org

**Work Place Flexibility:** Hybrid

**Legal Entity:** Entergy Services, LLC

JOB SUMMARY

The Meter to Cash (M2C) team is seeking an analyst with a passion for project management and process improvement to lead improvement initiatives across the department. M2C owns a range of processes that are critical to the customer experience and Entergy’s revenue stream. This position will work with senior leaders and functional managers to define scope and objectives of a wide variety of projects to operationalize effective and efficient business practices across all M2C teams. This will include such practices as strategic planning and analysis, O&M and Capital budgeting, data driven problem solving, visualization and standardizing processes. This role will utilize operational data insights to facilitate key problem-solving sessions to drive teams to determine root cause and help to establish actions plans to close gaps. This role requires developing and maintaining an understanding of M2C business processes and systems to proactively identify opportunities to improve efficiency and reduce waste. This position is expected to keep key stakeholders, including executives and M2C leaders, updated on progress, hurdles, timelines, etc. on key initiatives via various mediums including Power BI and Power Point.

This position will be responsible for supporting other M2C groups and leading them through the process improvement methodology to develop and implement innovative technological and business solutions, to enable the business to meet its objectives. This position will also serve as a mentor to junior analysts. The role is highly visible and will work with multiple stakeholders, spanning across several portfolios, corporate teams, IT groups, and external partners. This role will interact frequently with senior leadership and provide tactical and strategic support on multiple levels.

**JOB RESPONSIBILITIES** :

+ Utilize data insights to drive root cause problem solving within the operating teams to drive sustainable results

+ Lead initiatives to drive enhancements to the M2C processes, leveraging Lean, Six Sigma, and/or Agile methodologies.

+ Align stakeholders around initiative vision and keep them informed on progress and key performance indicators.

+ Provide performance transparency through metrics and reporting to drive execution of enhancements timely and accurately and with urgency.

+ Facilitate continuous improvement exercises and coaching to identify and design solutions to improve the M2C processes.

+ Create and manage engaging presentations in Power Point and Power BI to provide concise and timely updates to all stakeholders.

+ Mentor junior analysts to increase their analytical skills to improve overall group performance.

+ Must be able to work in a team environment, manage multiple time critical projects simultaneously, and operate in a highly visible and rapidly changing work environment.

Minimum Requirements - Education

Bachelor's Degree in a technical, economics or business field required, or equivalent work experience will be accepted, Masters’ degree is preferred.

Minimum Requirements - Experience

7+ years of related professional experience. In lieu of a degree, 10+ years of related professional experience is required.

Minimum knowledge, skills and abilities required of the position

Demonstrated experience with strategic or long-term business planning, complex problem analysis and solution implementation, or transformational process improvement projects. High level of quantitative skills with Microsoft Excel or similar tools applied for problem analysis, and strong competencies with PowerPoint and Word required.

Any certificates, licenses, etc. required for the position

None

\#LI-AH1

**Primary Location:** Louisiana-New Orleans Louisiana : New Orleans || Texas : The Woodlands

**Job Function** : All Other Jobs

**FLSA Status** : Professional

**Relocation Option:** No Relocation Offered

**Union description/code** : NON BARGAINING UNIT

**Number of Openings** : 1

**Req ID:** 121117

**Travel Percentage** :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEO page, or see statements below.

**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

**Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

**Job Segment:** Business Process, Lean Six Sigma, Six Sigma, Strategic Planning, Project Manager, Management, Strategy, Technology