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Introduction

Do you have a passion for functional, elegant, and easy to use physical solutions with challenging technical problems? Are you a strategic thinker, and interested in creating a vision for how an entire portfolio of products is manufactured, used and perceived?

Are you highly motivated and have a passion for engaging with users, to better understand needs and constraints?

Do you thrive on collaboration, working side by side with experts of all backgrounds and disciplines, and have strong verbal and written communication skills? If you excel at solving problems, designing, and implementing solutions to complex technical issues, then read on, and discover how to become a member of the IBM Industrial design team and help shaping our hardware user experience!

Above all, we are looking for applicants who will thrive in an open, vibrant, flexible, fun-spirited, collaborative environment, enjoy user-facing research, and an opportunity to work with high performing teams!

Your role and responsibilities

As a Hardware User Experience Designer, you will be engaging with the rest of the Industrial Design team and all parties involved in the definition and development of a hardware product (product management, mechanical development, testing, ...), collect data, share insights, and transform challenges into actionable items to improve products and experiences.

Required technical and professional expertise

BFA in Industrial Design or Human Factors / Ergonomics

Knowledge of Hardware UX Design practices and principles

Familiarity with field research such as ethnographies, interviews, etc.

Experience conducting usability studies to inform design

Proficiency in collecting and organizing data and presenting insights

Interest in design thinking facilitation and methodologies

Preferred technical and professional experience

Experience with research/survey tools to collect both qualitative and quantitative data points

Knowledge of enterprise IT hardware

Familiarity with CAD and 3D render tools

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.