"Alerted.org

Duration: 6 months contract

Job Description:

+ We are seeking a consultant to join our team on a temporary basis. This role serves as a technical liaison between our organization and external global data providers, ensuring seamless integration, validation, and delivery of high-quality data that powers key product features and global initiatives.

+ The ideal candidate is a strategic and detail-oriented professional who excels at managing complex data workflows, triaging technical issues, and collaborating across engineering, product, and partnership teams

Responsibilities:

Data Provider Management

+ Act as the primary technical contact for external global data providers, overseeing the technical specifications and integration of data feeds.

+ Gather and synthesize partner and user feedback to shape a clear Point of View (POV) on business needs and technical requirements.

+ Manage ongoing data lifecycle processes, ensuring data quality, timeliness, and reliability.

Operational Support & Incident Triage

+ Use proprietary internal systems to initiate data ingestion, run validation tests, and ensure data integrity across the lifecycle.

+ Monitor data flows and responds swiftly to urgent technical escalations, triaging issues and coordinating resolutions with internal and external teams.

+ Utilize incident management tools (e.g., JIRA, Buganizer) to track, investigate, and resolve technical incidents.

Process Definition & Cross-Functional Collaboration

+ Collaborate closely with Engineering, Product, and Partnerships teams to support operational discussions on data delivery, troubleshoot integration issues, and align on best practices.

+ Contribute to process stabilization and standardization efforts, including vendorization initiatives.

+ Create, maintain, and update Standard Operating Procedures (SOPs), technical documentation, and data-flow diagrams to reflect current processes and workflows.

Experience:

+ 6+ experience working with large-scale global data providers or complex data ecosystems

+ Strong background in data integration, data quality management, or supporting ML-driven products.

+ Proven expertise managing and integrating data feeds, including familiarity with formats and protocols like JSON, XML, CSV, Protobuf, REST APIs, and SFTP.

+ Hands-on experience triaging and resolving technical escalations, with proficiency in incident management and ticketing systems (e.g., JIRA, Buganizer).

+ Exceptional communication and stakeholder management skills, with the ability to bridge technical and non-technical teams.

+ Demonstrated experience in writing and maintaining technical documentation, SOPs, and data-flow diagrams.

Skills:

+ Data integration, data quality management

+ JSON, XML, CSV, Protobuf, REST APIs, and SFTP.

+ Triaging and resolving technical escalations

Education:

+ Bachelor’s degree in Computer Science, Data Science, Information Systems, Engineering, or a related technical field — or equivalent practical experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.