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ACE (Accelerate Complete Engage) Program Director

POSITION DETAILS

Brooklyn College is seeking applications for the Director for the ACE (Accelerate Complete Engage) Program. The Director is the leader of an integrated college team and has the responsibility of the program's expansion activities, including program operations, recruitment, and communication.

Both ASAP and ACE help students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP|ACE program features include a consolidated block schedule, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition and fee gap scholarships for financial aid eligible students, textbook assistance, and OMNY transportation benefit for all students. Further information is available at www.cuny.edu/ASAP.

Reporting to the Executive Director of Student Success, the Director provides general day to day oversight and successful delivery of a comprehensive program of academic, advisement, career and financial supports for program students. The Director will represent the college’s ACE programs on all relevant committees, within and outside the college, developing and maintaining relationships that create buy in and allow the program to operate successfully as part of the college. The Director will implement CUNY ACE policy, and well as develop local program policies and processes, to meet the Program’s mission, as well as develop the local strategy to meet program enrollment/recruitment targets each semester. This position oversees all program staff and manages the development of processes to regularly and consistently enter, share and analyze engagement and outcomes data, both within the team and with college leadership, to ensure successful progress toward student engagement and program academic performance benchmarks. The Director oversees the program budget and daily administration, including scheduling and timely delivery of services. The CUNY ACE Director is responsible to create a supportive, inclusive environment, encouraging and promoting opportunities to staff for professional development and growth.

The ACE Director, in collaboration with other program designees, duties will include but are not limited to:

+ Create and manage program component delivery and data collection to ensure successful progress towards student engagement, retention, and program academic performance benchmarks.

+ Develop strategies and processes to increase FAFSA completion, reduce SAP/verification issues and reach enrollment targets, including collaborations with our Community Colleges.

+ Actively participate in relevant campus-wide committees and working groups to remain informed about institutional initiatives, foster cross-departmental collaboration, and ensure program alignment with broader college goals.

+ Collaborate closely with the Associate Directors of Student Success to align ACE program goals with broader student success initiatives and institutional priorities.

+ Facilitate cross-functional communication and coordination between ACE staff and other Student Success programs, including academic advising, tutoring, and student support services.

+ Lead or co-lead Student Success initiatives that enhance the student experience, particularly for transfer students and those facing academic or financial challenges.

+ Proven leadership experience in supervising professional staff and managing cross-functional teams.

+ Regularly attend required meetings with CUNY Central ASAP|ACE staff, prepares reports for the University ASAP|ACE Executive Director, CUNY Office of Academic Affairs (CUNY Central), and share outcomes each semester with college leadership.

+ Performs related duties as assigned.

QUALIFICATIONS

Bachelor's degree (Master's preferred) in an appropriate discipline and eight years related experience.

The preferred candidate will have:

+ Demonstrated management and supervisory skills as well as budget oversight and planning experience.

+ Strong understanding of the needs and challenges facing students from historically marginalized groups.

+ Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators.

+ Excellent organization, project management, communication, and facilitation skills.

+ Ability to maintain accurate and detailed records of student activities.

+ Computer skills, particularly Microsoft Office Suite; CUNYfirst and Tableau data visualization software a plus.

+ Proven leadership experience in supervising professional staff and managing cross-functional teams.

+ Strong understanding of academic advising models and retention strategies, particularly for transfer and underrepresented student populations.

+ Experience using data to inform program development, assess outcomes, and drive continuous improvement.

+ Familiarity with EAB Navigate and CUNY systems, policies, and student support structures is a plus

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

The Director oversees all activities related to ASAP and represents the College's ASAP program within and outside the College.

- Develops and implements policy to meet the Program's mission, collaborating with other College units

- Administers a comprehensive portfolio of services, and assesses the various components of the ASAP program to improve services to students

- Provides a highly-supportive environment by overseeing staff such as advisors and job developers and by developing relevant programs, workshops, and activities

- Manages tracking, reporting, and analysis of outcomes data, and systems to track and manage individual students' progress

- Manages staff and budget consistent with program goals

- Performs related duties as assigned

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

$118,070 - $131,440; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

From our job posting system, select "Apply Now", create or log in to a user account, and provide the requested information. If you are viewing this posting form outside our system, please visit https://cuny.jobs/brooklyn-college/new-jobs/ .

Applicants should provide a cover letter and resume in .doc or .pdf format.

CLOSING DATE

October 29, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31164

Location

Brooklyn College