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Description

We are looking for a highly motivated Customer Experience Specialist to join our team in Honolulu, Hawaii. This is a permanent position, offering an excellent opportunity for a detail-oriented individual with a strong background in customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and organizational skills.

Responsibilities:

• Deliver outstanding customer service by responding to inquiries and assisting callers with their needs.

• Process incoming and outgoing mail efficiently and accurately.

• Provide comprehensive client support to ensure a positive customer experience.

• Perform a variety of administrative tasks, including record management and data entry.

• Manage email correspondence professionally across multiple platforms.

• Offer solutions to customer concerns while maintaining a high level of satisfaction.

• Collaborate with team members to meet daily deadlines and achieve organizational goals.

• Adapt to assigned duties and responsibilities as needed to support operational requirements.

Requirements • A minimum of 3 years of recent experience in a customer service or administrative role.

• Proven ability to multitask effectively in a fast-paced environment with strict deadlines.

• Exceptional communication skills, both written and verbal, to interact with clients and team members.

• Proficiency in Microsoft Office Suite and the ability to work across multiple browsers.

• Strong organizational skills with attention to detail and accuracy.

• Demonstrated expertise in email correspondence and customer success.

• A proactive approach to problem-solving and ability to adapt to changing priorities. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .