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Description We are looking for a dedicated Concierge to join our team in Raleigh, North Carolina. This contract position offers a unique opportunity to provide exceptional client experiences through proactive communication and personalized service. The role involves implementing a hospitality-focused program at a client site while fostering meaningful relationships and enhancing workplace engagement.

Responsibilities:

• Deliver ambassador services in alignment with company standards, a detail-oriented image, and legal regulations.

• Conduct regular evaluations of service delivery to ensure compliance with service agreements and performance metrics.

• Collaborate with stakeholders to organize and execute engagement events that enrich the client experience.

• Continuously strive to enhance service performance and exceed client expectations.

• Build lasting relationships with clients, employees, and guests through meaningful interactions.

• Actively engage in the workplace by spending time in reception areas and walking floors to ensure a welcoming environment.

• Support vendor relationships to maximize service delivery and maintain high standards.

• Assist in the implementation of policies and procedures to achieve seamless service execution.

• Utilize intuitive service skills to anticipate client needs and resolve concerns effectively.

• Adhere to a business casual dress code, including provided uniform shirt and black or khaki pants. Requirements • Proven experience in customer service or hospitality roles.

• Strong communication skills with the ability to engage professionally with clients and stakeholders.

• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

• Familiarity with reporting, operations, and policy implementation.

• Ability to troubleshoot and manage tasks efficiently under pressure.

• Knowledge of best practices related to client relations and service delivery.

• Capability to prioritize and manage time effectively to meet goals.

• Understanding of laws and regulations relevant to service operations. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .