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Description

We are looking for a skilled Desktop Support Analyst to join our team in Farmers Branch, Texas. In this long-term contract role, you will be responsible for managing and maintaining audio-visual (AV) equipment and providing technical support to ensure seamless operation during events, meetings, and presentations. This position is ideal for someone who excels in troubleshooting, planning, and delivering outstanding technical assistance.

Title: Audio Visual Support

Pay: $30-35 per hour

Duration: 6 Month Contract to Hire

Responsibilities:

• Manage and document AV-related issues, ensuring proper tracking, escalation, and resolution within the support team.

• Deliver on-site and remote technical support during events, managing sound, lighting, presentations, and resolving any technical interruptions.

• Conduct thorough pre-event inspections of AV equipment to verify functionality and avoid disruptions.

• Plan and prioritize tasks for upcoming events to ensure smooth execution and adherence to deadlines.

• Assist users with operating AV equipment and provide training on basic functionality and troubleshooting techniques.

• Diagnose and resolve technical issues with AV systems, often under time-sensitive conditions during live events.

• Provide remote support to users experiencing AV-related challenges.

• Perform routine maintenance, troubleshooting, and repairs on AV equipment to optimize performance and extend its lifespan.

• Install and configure new AV systems, including hardware setup, cable management, and control system programming.

• Maintain inventory levels of essential AV supplies and equipment, ensuring availability for immediate use.

Requirements • Proven experience in audio-visual equipment setup, maintenance, and troubleshooting.

• Strong problem-solving skills with the ability to resolve technical issues under pressure.

• Familiarity with AV systems, including sound, lighting, and presentation tools.

• Ability to provide remote and on-site technical support effectively.

• Excellent communication skills, with the ability to train and assist users in AV equipment operation.

• Organizational skills to prioritize and plan tasks for events.

• Experience in preventative maintenance and repair of AV systems.

• Knowledge of inventory management related to AV equipment and supplies. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .