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Description

We are looking for a customer-obsessed, innovative designer with strong technical design and research skills to join us as an Incubation Product Strategist. This position provides a unique opportunity to be involved in highly visible strategic initiatives and play an integral role in building new ventures for Huntington.

The Incubation Product Strategist will be a key member of the Huntington Innovation Team, responsible for leading our human-centered research methods and turning meaningful research into actionable insights by integrating research insights with demographics and behavioral data in order to bring the customer (i.e., their wants, needs, attitudes) to life. Incubation Product Strategist function as an internal advocate for customers and for HNB's understanding of them. This position is a subject-matter expert both in terms of command of human-centered research methodologies and tools as well as the ability to translate research findings into insights that inform new business models that align with Huntington’s strategic priorities.

Duties and Responsibilities:

+ Manage multiple research projects, in terms of design and execution for various business segments, products, and markets as required including: Synthesize enterprise-wide and business specific, ad hoc and trended customer survey data to identify insights that influence business decisions.

+ Select appropriate research approaches and supporting techniques.

+ Design qualitative and quantitative research plans, questionnaires and discovery guides.

+ Interpret results data, prepare reports, identify opportunities and make actionable recommendations.

+ Effectively communicate project findings and insights to multiple internal client groups and business leaders.

+ Manage project quality, timelines and budgets.

+ Identify situations that would benefit from customer or market research and recommend appropriate research plans.

+ Participate in efforts to continuously improve research tools, methodologies, vendor strategies and other solutions that support a best-in-class enterprise research and insights capability.

+ Performs other duties as assigned.

Basic Qualifications:

+ MBA or advanced degree in Industrial Design and/or Design Innovation

+ 7+ years of experience conducting and managing customer discovery projects

+ Experience leading Human-Centered Research methods from end-to-end including research participant targeting, conducting interviews, observation and secondary research to collecting and synthesizing data using qualitative and quantitative methods

+ Ability to toggle between strategic thinking and detail orientation

Preferred Qualifications:

+ Experience managing cross functional teams and staff

+ Not afraid of ambiguous and unstructured work

+ Capability to manage multiple research projects with tight deadlines

+ You daydream new startup ideas in your spare time

+ Skilled in creating and delivering compelling, data-driven stories both visually and verbally

+ Proficient in PowerPoint and Excel

+ Experience creating Prototypes and Proof of Concepts (e.g. Paper, digital wireframes and other mediums)

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$93000-$189000 Annual Salary

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.