• Patient Service Representative - University…

    SUNY Upstate Medical University (Syracuse, NY)


    Job Summary:

    Join our growing primary care office conveniently located in downtown Syracuse! This long-standing practice offers high volume office work, in addition to working with seasoned providers and excellent staff! Throughout your time, you will learn new things and the work day fly’s by!”

     

    This role is the first face and first impression our patients will have when arriving to our office or calling on the phone. This role supports our providers throughout their workday, and our patients, assisting them with their administrative needs. You will be a key factor in the patients enjoying a comfortable and thorough experience in our practice as well as occasionally working with the patient and providers through the EMR portal.

     

    Main responsibilities include obtaining insurance authorizations for special testing and working the referral work queue, following up with outside offices to be sure patients receive their appropriate appointments. Answering phones and taking messages, monitor incoming faxes, greeting visitors, checking patients in and out of appointments, scheduling patient appointments within our office, managing the No Show appointments and spreadsheet-making sure patients are not lost to follow-up, making appointment reminder calls and assisting with the incoming new patient referrals, other duties as assigned.

    Minimum Qualifications:

    Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.

    Preferred Qualifications:

    Work Days:

    Monday - Friday daytime hours

    Message to Applicants:

    Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

     

    G3: $16.00 - $25.88

     

    Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

     

    Recruitment Office: MedBest Medical Management