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Do you dream of having global impact by working on a product that serves millions of users everyday around the world? Do you want to be part of something big that will change the way people communicate and collaborate in this era of AI?

On the Switchboard Team, we build the services that power Microsoft Teams and Azure Communication Services. Microsoft Teams has become integrated in the fabric of our community and is now essential for people in education, healthcare, business and families to stay connected. As part of the team, you will be responsible for designing and implementing real time service that allows people to collaborate over voice, video and screen sharing at hyper scale with highly reliably.

As a **Software Engineer II** you will be at the forefront of the AI Transformation for RTC, building solutions that will integrate with Multimodal LLMs for next generation meeting and calling experiences. We're looking for people are excited about cloud-based web services and writing robust, high-performance, high-quality code. Together, we will tackle complex challenges that require engineering solutions to ensure that millions of people around the world are able to learn and work in this new hybrid environment.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Work on cutting edge innovations in real-time communications space, help shape global network to be real-time traffic friendly, develop highly available, scalable and reliable services, and bring new exciting scenarios to millions of users worldwide.

+ Have the opportunities to use the latest Azure Cloud technologies such as Azure Kubernetes Service and Azure Machine Learning to build predictive models to optimize Network and Compute performance.

+ Participate in on-call rotation to help resolve outages, customer issues and develop ways to prevent future incidents.

+ Analyze telemetry and monitoring to gain insight and improve reliability and performance for our millions of customers around the world.

Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required Qualifications:

+ Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 2+ years active software development

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Experience building highly available cloud services

+ Experience working on platforms that supported millions of users

+ Knowledge of communications protocols like HTTP, SDP, Offer Answer

+ Experience with web services, especially container technologies like Kubernetes is a big plus

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 13th, 2025.

\#M365CORE

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .