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Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.

Azure Reliability teams strive to improve reliability fundamentals via software engineering operational improvement, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.

This role supports flexible work from home with occasional in-office meetings.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Design, build, and deliver scalable, resilient, and high-quality software systems, contributing across the full stack, from distributed back-end services and APIs to front-end experiences.

+ Take ownership of projects end-to-end, from translating business requirements into technical designs through implementation, testing, deployment, monitoring, and iteration.

+ Write clean, extensible, and maintainable code, driving engineering quality through reviews, performance optimization, testing, and security best practices.

+ Ensure production reliability by monitoring systems, diagnosing and resolving issues quickly, and improving operations through automation and observability.

+ Mentor and guide teammates, fostering a culture of learning, innovation, and high standards by sharing knowledge and leading through example.

+ Collaborate closely with product managers, designers, and cross-functional teams to rapidly prototype, deliver impactful features, and incorporate stakeholder feedback.

+ Stay ahead of emerging technologies (cloud, distributed systems, AI) and integrate modern tools and approaches to evolve product architecture and developer productivity.

+ Provide technical leadership in distributed systems and cloud-native design, setting direction and raising the engineering bar across products and teams.

Qualifications

Required Qualifications:

+ Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 3+ years of experience in designing and building scalable distributed full stack systems and cloud-native applications (AWS, Azure, or GCP) with a hands on coding experience.

+ 3+ years of experience working in agile, fast-paced environments, navigating ambiguity and facilitating impactful outcomes.

+ 3+ years of experience with modern frameworks and tools for APIs, microservices, and front-end development.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred qualifications:

+ Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or PythonOR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

+ 5+ years leading or contributing to cross-functional engineering projects, with strong communication and collaboration skills across teams and stakeholders.

+ 2+ years of applied AI/ML experience, such as building models, leveraging AI services, or applying automation.

+ Experience with containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and DevOps practices.

+ Knowledge of modern database systems (SQL, NoSQL, caching, streaming).

+ Familiarity with modern front-end frameworks (React, Angular, or similar).

+ Demonstrated ability to handle ambiguity, drive clarity, and prioritize effectively.

+ Solid understanding of data structures, algorithms, and system design.

+ Ability to independently drive projects from concept to delivery.

+ Excellent communication skills and a collaborative mindset.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 15, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .