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Corrections Counselor 1

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Corrections Counselor 1

Salary

$55,436.00 - $84,332.00 Annually

Location

Cumberland County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-34578-47530

Department

Department of Corrections

Division

CR Rfrl Div

Opening Date

10/08/2025

Closing Date

10/22/2025 11:59 PM Eastern

Job Code

47530

Union

SEIU Local 668

Bargaining Unit

F4

Pay Group

ST06

Bureau / Division Code

00110674

Bureau / Division

Referral Division

Worksite Address

1920 Technology Parkway

City

Mechanicsburg, Pennsylvania

Zip Code

17050

Contact Name

Heather Shenenberger

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Step into a secure and stable career with purpose by joining the Department of Corrections as a highly motivated Corrections Counselor 1 in the Referral Division. In this role, you will have the important task of reviewing referrals and determining the best placement for individuals in the state correctional system. Not only will you have the chance to positively impact others, but you will also have the opportunity for professional growth and continuous learning. Do not miss this opportunity to start a rewarding career—apply today!

DESCRIPTION OF WORK

As a Corrections Counselor 1, you will play a key role in ensuring the safety and well-being of parole violators. Your duties will include coordinating their placement and transportation into parole violation centers or state correctional institutions, as well as reviewing their medical and mental health records to determine the most appropriate placement for the individual. You will also need to stay up-to-date with board actions and use the Pennsylvania Justice Network to research any open charges, warrants, or detainers for these individuals. In this role, you must acquire a deep understanding of the referral process to effectively analyze data and communicate recommendations that support offender rehabilitation. Additionally, you will be responsible for managing the waitlist for parole violators, assisting with placement issues, and updating profiles for state correctional institutions to ensure there is adequate bed availability.

Work Schedule and Additional Information:

+ Full-time employment, 40 hours per week

+ Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

+ This position is eligible for full retirement benefits at age 50 or 55.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Three years and six months as a corrections officer, and 18 college credits in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field;or

+ A bachelor’s degree in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field; or

+ An equivalent combination of experience and training which includes 18 college credits in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field.

+ Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits.

Special Requirement:

+ You must obtain Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certification within two months of employment and maintain certification for the duration of employment in this job.

Other Requirements:

+ Successful completion of basic training in Elizabethtown, PA is required.

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirement:

+ You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you possess a conferred bachelor's degree or higher, or are you within 3 months of possessing a conferred bachelor's degree, in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

02

If you do not have a conferred bachelor's degree in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field, on what date do you expect to receive your degree? Type N/A in the text box if this does not apply.

03

Do you possess at least 18 college credits in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

04

Do you possess at least 3 years and 6 months of experience as a Corrections Officer?

+ Yes

+ No

05

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

06

How many years of full-time experience in sociology, counseling, psychology, social work, corrections, criminal justice, or a related field do you possess?

+ 4 or more years

+ 3 but less than 4 years

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

07

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

08

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

09

WORK BEHAVIOR 1 - SERVE AS A LIAISON

Serve as a liaison between parole field services (PFS) and State Correctional Institutions (SCI) to answer questions and provide pertinent information related to placement of a parole violator and ensure referral checklists are accurate and complete. Communicate through email, calls, and visits.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience serving as a liaison between stakeholders to answer questions and provide pertinent information related to PAROLE VIOLATION.

+ B. I have experience serving as a liaison between stakeholders to answer questions and provide pertinent information related to CRIMINAL JUSTICE.

+ C. I have experience serving as a liaison between stakeholders to answer questions and provide pertinent information NOT related to parole violation or criminal justice.

+ D. I have successfully completed college-level coursework related to communications, public speaking, or conflict resolution.

+ E. I have NO experience or coursework related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience in which you communicated that the subject matter.

+ Your level of responsibility.

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

12

WORK BEHAVIOR 2 - REVIEW DOCUMENTATION AND COORDINATE OFFENDER TRANSPORT

Review and approve/deny inmate transfer documentation. Coordinate timely transport of inmates from the State Correctional Institution (SCI) to the parole violator center (PVC).

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience coordinating and scheduling transportation for INMATES AND reviewing and approving documentation to ensure timely transport.

+ B. I have experience coordinating and scheduling transport AND reviewing and approving documentation to ensure timely transport. This was NOT related to transportation of inmates.

+ C. I have experience coordinating and scheduling transportation OR reviewing and approving documentation to ensure timely transport.

+ D. I have successfully completed college-level coursework or formal training related to transportation or logistics.

+ E. I have NO experience, coursework, or training related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience scheduling transportation and the subject matter.

+ Your experience reviewing and approving documentation and the subject matter.

+ Your level of responsibility.

14

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University/Training Source

+ Course Title

+ Credits/Clock Hours

15

WORK BEHAVIOR 3 - RESEARCH INFORMATION

Research information such as checking for warrants and detainers utilizing Pennsylvania Justice Network (JNET), reviewing medical and mental health information, waitlists, and other relevant eligibility criteria to determine appropriate placement of inmates in a parole violator center (PVC) or a State Correctional Institution (SCI).

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience researching information by checking warrants and detainers utilizing JNET AND reviewing medical and mental health information, waitlists, OR other relevant eligibility criteria to determine appropriate placement of individuals.

+ B. I have experience researching information such as reviewing medical and mental health information, waitlists, OR other relevant eligibility criteria to determine appropriate placement of individuals. I do NOT have experience using JNET.

+ C. I have experience researching information to determine appropriate actions.

+ D. I have successfully completed college-level coursework related to research methods or research design and analysis.

+ E. I have NO experience or coursework related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience researching and the subject matter.

+ Your level of responsibility.

17

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov