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Senior Manager, Maintenance Contracts and Administration

Job ID: 13301

Business Unit: Bridges and Tunnels

Regular/Temporary: Regular

Department: OPS/Operations Maintenance

Date Posted: Oct 8, 2025

Description

JOB INFORMATION

Resume Due Date: October 22,2025

Functional Job Title : Senior Manager , Maintenance Contracts and Administration

Department/Division : Facility Management

Work Location: Randall’s Island

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

COMPENSATION

Earnings Potential: $ 93,986 - $ 117,482

Overtime Eligibility: Not eligible for paid overtime in accordance with FLSA

RESPONSIBILITIES

The Senior Manager, Maintenance Service Contracts, is responsible for the oversight and administration of all service contracts supporting the Authority’s nine operating facilities and Randall’s Island Operations for services beyond the scope of in-house maintenance staff.

This position provides leadership and direction to a team of contract managers and contracted personnel while managing multiple large-scale, critical projects simultaneously.

The Senior Manager ensures strict compliance with contract provisions, procurement regulations, and financial procedures, while safeguarding uninterrupted facility operations.

The role requires expert judgment under pressure, the ability to balance multiple competing priorities, and 24/7 responsiveness to emergencies.

Success in this position depends on strong supervisory skills, technical expertise in contract administration, and the ability to drive performance and accountability across a diverse vendor and project portfolio.

QUALIFICATIONS

Bachelor’s degree in project management , Planning, Business Administration, Engineering, Finance, or a related field.

Must have a m inimum of 7 years of professional experience administering or coordinating maintenance or construction contracts, or large-scale engineering projects.

At least 2 years of supervisory or managerial experience, including direct responsibility for staff development, workload management, and performance evaluations.

An equivalent combination of education and experience may be considered.

Demonstrated experience with managing service contracts (preferably 50+ contracts at a time or equivalent complexity); vendor/contractor oversight including performance evaluations, compliance monitoring, and issue resolution; budgeting, forecasting, and financial reconciliations for large-scale contracts or projects; emergency response coordination for facilities operations, including storms, power outages, or other critical incidents; cross-departmental collaboration with Engineering, Safety, Procurement, and Legal teams.

Unrestricted driver’s license valid in the State of New York

Proven ability to manage a diverse team of project managers and contracted personnel effectively.

Strong proficiency with Microsoft Office Suite, especially Excel.

Solid understanding of budgeting, contract management, and project administration within maintenance service contracts.

Knowledge of research methods, contract law, procurement regulations, and sound cost accounting principles.

Strong analytical skills, ability to prepare and present reports, and perform value analyses.

Ability to meet deadlines and manage multiple concurrent projects while maintaining accuracy and quality.

Excellent interpersonal skills for working with internal teams and external vendors.

Ability to maintain detailed contract files, budget data, and ensure compliance with established policies and regulations.

Capable of applying skills to complex, facility-wide problems and emergency situations.

PREFERRED QUALIFICATIONS

Public sector or government contracting experience

Knowledge of NYC Fire Department rules and regulations as they relate to maintenance contracts.

Familiarity with government contracting principles, ethical standards, and MBE/WBE goals relevant to MTA contracts.

OTHER INFORMATION

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).

Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

HOW TO APPLY

MTA employees must apply via My MTA Portal (http://www.mymta.info/) . You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .