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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Clinical Information System Specialist (CISS) is responsible for planning, organizing, coordinating, and evaluating materials and resources to ensure accurate patient surgical billings, surgery scheduling, statistical and/or financial analysis.

Essential Job Functions

+ Develops and maintains on-demand ad-hoc reports. Develops, collects, and monitors statistics as requested.

+ Assumes role of charge entry as needed with a high degree of accuracy. Assures all patient charge sheets are received and entered correctly and timely. Notifies Perioperative Leadership of any problems and seeks clarification as needed.

+ Collaborates with Supply Chain to resolve interface issues and ensure proper charge reconciliation.

+ Assumes role of secretary and/or scheduler as needed. Accurately schedules avoiding conflicts. Notifies Perioperative Leadership of add-on’s, cancellations, and changes to the schedule.

+ Provides on-going, first level application support, completes daily, monthly, and yearly close functions and appropriate reporting of the same.

+ Maintains confidentiality of patient data including medical history and diagnosis. Safeguards sensitive internal information both verbal and written.

+ Assumes responsibility for professional growth, keeps updated on current trends in computer systems and related fields by and networking with peers.

+ Participates in department performance improvement.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School Diploma or GED (required)

Work Experience

Previous experience in health care setting (preferred)

Training

Epic Electronic Health Record (preferred)

Language

None

Patient Population

Not applicable to this position

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Prolonged periods of working alone.

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Hear alarms/telephone/audio recordings

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – near

Hazards

Not applicable to this position

Skills

Analyzing data or information

Scheduling

Problem Solving

Multi-task

Strong concentration

Telephone technique / etiquette skills

Attention to detail

Acceptance of authority

Critical thinking

Communication – verbal and writing

Teamwork

Conflict resolution

Active listening

Relationship building

Positive attitude

Microsoft Office

typing skills

Medical Terminology

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]