• Driver/Warehouse Specialist, Starting…

    Boar's Head Brand/Frank Brunckhorst Co., LLC (Woburn, MA)


    Hiring Company:

    Delicatessen Services Co., LLC

     

    Overview:The Route Driver/Warehouse Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

    Job Description:Essential Functions

    + Itemized check-in of delivered goods with a customer representative

    + Complete bi-weekly customer inventory

    + Create bi-weekly orders based on established inventory levels

    + Pull credits, create out-of-date memos, and issue customer credits

    + Complete merchandising resets and recommend opportunities for cross-merchandising

    + Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.

    + Complete assigned Go-Spot-Check missions

    + Delivery of perishable goods to customers

    + Monitor truck maintenance schedule and coordinate necessary maintenance

    + Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

    + Complete additional activities or special projects as assigned

    Minimum Requirements

    Job Requirements

    + High school diploma or equivalent; including basic math and reasoning

    + Ability to speak and read English

    + 1+ years of experience as a Brand Associate or 3 years of experience in customer service, sales, warehouse, or similar role

    + Successful mastery of Brand Associate essential functions and requirements

    + Valid driver’s license and clean driving record

    + Basic computer skills

    Physical Requirements

    + Ability to stand for a minimum of 4 hours

    + Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

    + Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

    + Ability to work in a refrigerated/freezer environment

     

    Training and Certification Requirements (Provided)

     

    + Product knowledge and customer service

    + Company History

    + ServSafe certification

    + DOT compliance and Safe Driver training

     

    Time Type:Full time

     

    Department:Boston Harbor Provisions