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  • Healthcare Services Operations Support Auditor

    Molina Healthcare (Augusta, GA)



    Apply Now

    JOB DESCRIPTION Job SummaryProvides support for non-clinical healthcare services auditing activities. Responsible for performing audits for non-clinical functional areas in alignment with regulatory requirements - ensuring quality compliance and desired member outcomes. Contributes to overarching strategy to provide quality and cost-effective member care.

    Essential Job Duties

    • Performs audits of non-clinical staff in utilization management, care management, member assessment, and/or other teams - monitoring for compliance with National Committee for Quality Assurance (NCQA), Centers for Medicare and Medicaid Services (CMS), and state and federal guidelines and requirements.

    • Reports outcomes, identifies areas of re-training for staff, and communicates findings to leadership.

    • Ensures auditing approaches follow a Molina standard in approach and tool use.

    • Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

    • Demonstrates professionalism in all communications.

    • Adheres to departmental standards, policies, protocols.

    • Maintains detailed records of auditing results.

    • Assists healthcare services with developing training materials or job aids as needed to address findings in audit results.

    • Meets minimum production standards related to non-clinical auditing.

    • May conduct staff trainings as needed.

    • Communicates with quality, and/or healthcare services leadership regarding issues identified, and works collaboratively to subsequently resolve/correct.

    Required Qualifications

    • At least 2 years health care experience, preferably in utilization management, care management, and/or managed care, or equivalent combination of relevant education and experience.

    • Strong analytical and problem-solving skills.

    • Ability to work in a cross-functional, professional environment.

    • Ability to work on a team and independently.

    • Excellent verbal and written communication skills.

    • Microsoft Office suite/applicable software program(s) proficiency.

    Preferred Qualifications

    • Utilization management, care management, behavioral health and/or long-term services and supports (LTSS) non-clinical review/auditing experience.

     

    To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

     

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

     

    Pay Range: $24 - $56.17 / HOURLY

     

    *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

     


    Apply Now



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