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Director of Housekeeping

Overview

Date Posted:

10/8/2025

Location:

Erie

Address:

1858 West Grandview Boulevard

City:

Erie

State:

PA

Country:

United States of America

Category:

Service

Employment Status:

Full-time

Description

JOB SUMMARY: The Director of Housekeeping is responsible for monitoring and supervising the cleaning of LECOM’s physical plant, as well as, other interior and exterior facility areas so to assist in maintaining a positive learning and work environment for the students, faculty, staff and visitors.

Reports to the Assistant Dean of Plans, Operations, Training and Safety. Oversees and directs staff to ensure projects and maintenance are complete in a timely and efficient manner. Exhibits leadership skills to motivate and respond to difficult situations with skill and confidence. Assists with performance issues and evaluations. Continually assesses and improves the physical plant looking to maximize service and efficiency. Takes personal responsibility to provide excellent service every day.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

+ Responsible for clear and effective communication between housekeeping and other departments;

+ Assists with hiring and filling in for staff as necessary;

+ Orders supplies and maintains an inventory as assigned by the Director of Facilities;

+ Reports all work orders to maintenance for any and all problems needing repairs;

+ Creates a courteous friendly, professional, work environment through an open line of communication;

+ Ensures compliance with safety and sanitation standards;

+ Inspects and maintains properties daily;

+ Maintains a regular deep cleaning program, a monthly planner consisting of a project a day for floor/carpet care;

+ Approach all encounters in a friendly, service-oriented manner;

+ Maintain regular attendance in compliance with LECOM standards, as required by scheduling;

+ Comply at all times with LECOM standards and regulations so to encourage safe and efficient operations;

+ Utilizing the proper equipment and supplies for the efficient and economical operation of the School and its related campus properties;

+ Supervise, train, support, and monitor staff and their assigned work zones;

+ Ensure that housekeeping services are completed in a first-class manner;

+ Assign daily tasks to the housekeeping staff;

+ Inspect and ensures all rooms have been assigned and serviced each day –Coaches employees as required;

+ Assist the Director of Facilities with managing the staff while maintaining goals and objectives;

+ Attend meetings approved by direct supervisor that require advancement of your profession;

+ Must be able to take direction and receive assignments from the Director of Facilities and other management personnel from time to time; and

+ Accept other duties needed/assigned for the Institution’s needs.

EEO/AA/M/F/Vets/Disabled

Minimum Requirements

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

+ Compliance with State and Federal Regulations and Safety Protocols, at the practice level;

+ Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job;

+ Time Management -- Managing one's own time and the time of others;

+ Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one;

+ Systems Evaluation -- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system;

+ Assisting with interviewing, hiring and training employees;

+ Ability to plan, assign and direct work to employees;

+ Ability to address complaints and resolve problems;

+ Ability to supervise staff in day-to-day facility operations of assigned areas;

+ Maintain records and supplies for the housekeeping department;

+ Ability to inspect and evaluate the physical condition of the facility;

+ Investigates new and improved cleaning instruments and methods;

+ Ability to keep the environment clean at all times using standard procedures in cleaning (including vacuum, wiping, mopping, polishing, etc.) rooms, offices and common areas;

+ Ensure that rooms are safe, comfortable and maintained in an attractive manner;

+ Clean up spills, soiled areas, and other conditions as observed or directed;

+ Ensures cleaning schedules are followed by all employees;

+ Knowledge of equipment operation so to enable the ability to sweep, vacuum, scrub, strip, wax and buff floors;

+ Move and replace furniture and assist others in heavy lifting;

+ Ensures work areas are safe;

+ Ensure that procedures regarding cleaners, hazardous materials or objects are strictly adhered to;

+ Ensure Infection Control procedures are followed;

+ Promptly report any hazardous conditions and equipment to direct supervisor;

+ Report all accidents and incidents;

+ Knowledge of patient’s privacy (HIPAA);

+ Follow proper OSHA and safety guidelines;

+ Strong communications skills are essential, as well as, computer literacy;

+ Excellent organizational skills;

+ Must be accurate and attentive to detail;

+ Maintains an established work schedule;

+ Effectively using interpersonal and communications skills, including tact and diplomacy;

+ Effectively using organizational and planning skills, including attention to detail and follow-through;

+ Assessing and prioritizing multiple tasks, projects, and demands;

+ Maintaining confidentiality of work related information and materials;

+ Establishing and maintaining effective working relationships;

+ The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;

+ The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM;

+ The ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and

+ Be able to be flexible to accept other duties needed/assigned for the practice needs.

MINIMUM QUALIFICATIONS:Education and experience equivalent to: must possess three to five years’ (3-5) of supervisory experience in housekeeping or other related field with a minimum of a high school education or GED required.