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Administrative Program Manager 1

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Administrative Program Manager 1

Salary

$3,345.00 - $6,566.00 Monthly

Location

Lake Charles, LA

Job Type

Classified

Job Number

IMCAL 2025 - 47

Department

LDH- Imperial Calcasieu Human Services Authority

Opening Date

10/08/2025

Closing Date

10/16/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health, addictions, and developmental challenges residing in the parishes of Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.

We're looking for anAdministrative Program Manager to join our Behavioral Health Division . Our Behavioral Health Services division provides comprehensive and coordinated outpatient services to individuals with mental illness and/or an addictive disorder (alcohol, drugs, gambling) for both adults and children.

The ideal candidate will possess the following competencies:

+ Driving Results: The ability to identify important goals and work to achieve them.

+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant

information and in accordance with established standards.

+ Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a

conclusion.

Selected Preferred Competencies:

+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and

your organization.

+ Leading Effective Teams: The ability to guide and motivate a team to create, plan for, and achieve goals.

+ Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the

organization.

+ Training Others: The ability to facilitate the acquisition of work-related knowledge and skills in an effort to

improve employee performance.

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=170680) .

Job Duties and Other Information

Job Duties:

+ Building, Grounds and Equipment Maintenance: Ensure building and grounds for Lake Charles Behavioral Health Clinic, an area comprised of approximately 14.500 square feet, is kept in good condition by coordinating the inspection and equipment upkeep maintenance for HVAC, boiler, and cooling tower maintenance, and securing needed janitorial and yard supplies using established purchasing guidelines. Involve District Administration on complex problems.

+ Property Control : Assist in the management of property control for Lake Charles Behavioral Health Clinic. Direct the tagging of all property received ensuring district guideline are met. Assist with annual certification. Conduct internal audit of property for the Lake Charles Behavioral Health Clinic according to district guidelines. Direct LCBHC regarding property control rules and regulations.

+ Clinic Operations : Oversee clinic support staff and backup clinic support functions so as to promote a smooth flow of clinic processes including reception, scheduling, screening, referrals, medical records, insurance verifications, fee determinations, phone communications, and patient flow through the clinic. Maintain accurate reports of active clients, removing codes immediately as staff are no longer employed at ImCal.

+ Supervision: Directly supervise one Administrative Supervisor 2, two Administrative Coordinator 4’s, one Administrative Coordinator 3, and four administrative contract workers; assure that policies and procedures are followed accordingly. Coordinate and direct staff to appropriate job assignments and monitor for completion; conduct supervisory meetings; identify staff development needs; assess training needs and ensure training is received on an ongoing basis. Approve leave; conduct planning sessions and yearly job evaluations using the annual CPM process.

+ Assistant to the Clinic Manager

Report to and discuss with LCBHC Clinic Manager any problems related to supervisees job duties. Ensure clinic manager is informed of client and clinic issues which could impact the provision of services. Gather data for reports as requested. Determine needs for support personnel, contractual services, equipment. and supplies. Assist with the monitoring of clinic contractual services by reconciling monthly invoices. Assure staff compliance with policies, procedures, rules, legal and ethical standards.

+ Access Unit & Medicaid Application Management

Provides direct supervision over the Administrative Supervisor of the Access Unit. Manages the policies and procedures to ensure screenings and admissions are completed accurately and timely for appropriate routing. Provides direct supervision over the Medicaid Application Specialist. Manages the policies and procedures to ensure Medicaid applications are completed accurately and timely for appropriate routing.

Position-Specific Details:

Appointment Type: Job Appointment or Probational

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Leigh Conway

HR Director - ImCal HSA

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ 1= I have no experience and/or am uncomfortable displaying professionalism

+ 2= I have limited experience or require assistance to display professionalism

+ 3= I can display professionalism

+ 4= I can display professionalism and help others improve their ability to display professionalism

02

DPf: Explain your rating by providing specific and relevant examples in the box below.

03

LET: Rate your ability to lead effective teams based on our definition: The ability to guide and motivate a team to create, plan for, and achieve goals.

+ 1= I have no experience and/or am uncomfortable leading effective teams

+ 2= I have limited experience or require assistance to lead effective teams

+ 3= I can lead effective teams

+ 4= I can lead effective teams and help others improve their ability to lead effective teams

04

LET: Explain your rating by providing specific and relevant examples in the box below.

05

MAJ: Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

+ 1= I have no experience and/or am uncomfortable making accurate judgments

+ 2= I have limited experience or require assistance to make accurate judgments

+ 3= I can make accurate judgments

+ 4= I can make accurate judgments and help others improve their ability to make accurate judgments

06

MAJ: Explain your rating by providing specific and relevant examples in the box below.

07

TO: Rate your ability to train others based on our definition: The ability to facilitate the acquisition of work-related knowledge and skills in an effort to improve employee performance.

+ 1= I have no experience and/or am uncomfortable training others

+ 2= I have limited experience or require assistance to train others

+ 3= I can train others

+ 4= I can train others and help others improve their ability to train others

08

TO: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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