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HR Assistant - Leave Administration

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HR Assistant - Leave Administration

Salary

$68,078.40 - $110,489.60 Annually

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2025-00292

Division

Regional Administration

Department

HR Occupational Health

Opening Date

10/08/2025

Closing Date

10/22/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are theMetropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Human Resources works with all divisions of the Metropolitan Council to provide proactive solutions for the Council’s workforce needs in the areas of recruitment, labor relations, benefits, training, organizational development, occupational health, and wellness.

Occupational Health manages medical, disability, leaves of absence, and drug/alcohol testing programs for the Metropolitan Council.

How your work would contribute to our organization and the Twin Cities region:

TheHR Assistant supports the Employee Resource Center in the Occupational Health unit with disability and leave management program administration. This position reviews and processes all leave of absences including Family Medical Leave Act (FMLA), Minnesota Paid Leave (MPL), and other leaves, ensuring adherence to statutory and standard operating procedures. The HR Assistant also responds to HR related requests, processes data entries in the HRMS/PeopleSoft system, and assists employees with inquiries. The person in this position must be self-directed, detail focused with strong communication skills, able to work in a fast-paced environment, and able to shift priorities frequently to service the needs of the team.

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

What you would do in this job

+ Respond to incoming inquiries by phone and email, providing quality customer service that is accurate, complete, and timely.

+ Provide government mandated leave information to internal customers.

+ Review leave of absence (LOA) eligibility.

+ Process and approve leave requests in accordance with Council policies and federal/state leave laws, ensuring all documentation is complete and accurate.

+ Enter leave of absence data into the PeopleSoft HRMS system.

+ Review requests and escalate time sensitive and/or high impact inquiries to the appropriate specialist, supervisor or manager.

+ Follow-up on outstanding issues to ensure resolution and communicate status of requests to customers.

+ Communicate with HR staff as necessary related to status changes and deadlines.

+ Input data entries into the PeopleSoft HRMS system ensuring accuracy of data.

+ Review data requests; collaborate and partner with internal Employee Resource Center staff.

+ Maintain accurate and confidential files according to applicable federal, state or Council procedures.

+ Perform other duties as assigned.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education (in human resources, business administration, legal studies, or closely related field ) and experience in occupational health:

+ High school diploma/GED with five years of experience

+ Associate degree with three years of experience

+ Bachelor's degree or higher with one year of experience

What additional skills and experience would be helpful in this job (desired qualifications):

+ Experience with family, medical, and occupational health leave administration.

+ Experience responding effectively to a high level of inquiries.

+ Experience with Application Xtender, or a similar imaging/indexing system.

+ Experience with PeopleSoft and/or running report queries.

+ Experience or familiarity with medical terminology and disability management programs.

+ Experience handling confidential data and associated documentation.

+ Experience working with a diverse workforce and diverse communities.

What knowledge, skills and abilities you should have within the first six months on the job:

+ Knowledge of the Council's leave management policies and procedures.

+ Ability to read and interpret documents such as federal and state regulations, operating and maintenance instructions, and procedure manuals.

+ Ability to write routine correspondence.

+ Ability to effectively communicate with individuals, or small groups of customers, regarding procedures and regulations.

+ Excellent customer service skills, including tact, courtesy, consistency and empathy.

+ Intermediate to advanced computer skills, including PeopleSoft and Microsoft Office applications.

+ Ability to adjust to changing priorities and ability to work independently.

+ Ability to multi-task and problem solve.

+ Ability to work with a diverse customer group in a positive, professional manner.

+ Integrity to maintain highly confidential and time sensitive information.

What you can expect from us:

+ We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

+ We encourage our employees to develop their skills through on-site training and tuition reimbursement.

+ We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union/Grade: AFSCME/Grade E

FLSA Status: Non-Exempt

Safety Sensitive: No

What your work environment would be:

You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

+ We review your minimum qualifications.

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email [email protected].

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

+ Well@Work clinic

+ bus/rail pass valued at over $1200 per year

+ parking at many job locations

+ fitness centers at many job locations

+ Employee Assistance Program

+ extensive health and wellness programs and resources

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ Yes

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

Please select the option that best indicates your completed education and experience level.

+ Bachelor's degree, or higher, in human resources, business administration, legal studies, or closely related field AND at least one year of experience in occupational health

+ Associate degree in human resources, business administration, legal studies, or closely related field AND at least three years of experience in occupational health

+ High school diploma/GED AND at least five years of experience in occupational health

+ Some education in human resources, business administration, legal studies, or closely related field AND/OR some experience in occupational health, but less than the options above

+ None of the above

05

Please describe your experience in occupational health. Include where you obtained this experience, job title and a general description of your job duties. If you do not have this experience, indicate 'N/A.'

06

Please select the areas below with which you have work experience (select all that apply).

+ Experience with family, medical, and occupational health leave administration.

+ Experience responding effectively to a high level of inquiries.

+ Experience or familiarity with medical terminology and disability management programs.

+ Experience handling confidential data and associated documentation.

07

If you indicated in question #6 that you have experience with family, medical, and occupational health leave administration, please describe that experience. Include where you obtained this experience, job title and a general description of your job duties. If you do not have this experience, indicate 'N/A.'

08

If you indicated in question #6 that you have experience or familiarity with medical terminology and disability management programs, please describe that experience. Include where you obtained this experience, job title and a general description of your job duties. If you do not have this experience, indicate 'N/A.'

09

Please select the system(s) you have experience using (select all that apply)

+ Application Xtender

+ Imaging/indexing system other than Application Xtender

+ PeopleSoft

+ Human Resources Management System (HRMS) other than PeopleSoft

10

If you indicated in question #9 that you have experience with imaging/indexing systems other than Application Xtender, please indicate the name(s) of the system(s). If this does not apply, please indicate 'N/A.'

11

If you indicated in question #9 that you have experience with Human Resources Management systems other than PeopleSoft, please indicate the name(s) of the system(s). If this does not apply, please indicate 'N/A.'

12

The Metropolitan Council values a workplace that is as diverse as the people we serve. Please describe your experience working and collaborating in a diverse, multicultural, and inclusive environment. If you do not have this experience, indicate 'N/A.'

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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