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Job Description

High Lakes Health Care, of Praxis Health, is seeking a motivated team-player to work as aBehavioral Health Navigator(BHN) on our primary care behavioral health team. The Behavioral Health Navigator works as a care coordinator and as a provider extender that guides patients through and around barriers in the complex healthcare system. This is a full time position with an excellent benefits package. We’re seeking an individual who works well with people and has a strong work ethic.

Pay: $18 - $20 per hour, depending on experience

Schedule:Monday - Friday, 8:00 AM - 5:00 PM

We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY

Why This Role Matters

At Praxis Health, we are committed to delivering whole-person care. As our Behavioral Health Navigator, you will serve as a linchpin in connecting patients to essential behavioral health services, removing access barriers, and amplifying the impact of our BHCs and primary care teams. You’ll directly influence patient outcomes, care continuity, and the success of our integrated care model.

What You’ll Do (Core Responsibilities)

+ Serve as the first point of contact for patients navigating behavioral health services: triaging, scheduling, and routing to care.

+ Facilitate warm handoffs between primary care, BHCs, and specialty mental health resources.

+ Coordinate with insurance and community resource connections.

+ Track and report referral outcomes, follow-up metrics, and care pathways.

+ Maintain a resource database for social determinants of health (housing, transportation, food, legal).

+ Support care planning, follow-up calls, and patient check-ins post-appointment.

+ Administrative support: phone triage, voicemail follow-ups, EMR documentation, data entry.

Benefit Highlights:

+ Paid Time Off

+ 401(K) with discretionary employer match

+ Medical with In-Network & Custom Network discounts

+ Dental

+ No Laboratory Charges for In-House Testing

Minimum Qualifications

Education and Experience Required:

+ Entry level

+ High School Diploma or GED equivalent

+ Experience in medical setting preferred

+ Strong understanding of cultural competency with patient population

+ Computer literacy and familiarity with MS Office software

+ Exposure and comfort working in medical setting, with medical and psychiatric issues

Knowledge, Skills and Abilities Required:

+ Commitment to the mission of care coordination and de-stigmatizing and promoting access to BH services

+ Passionate, trustworthy, and empathetic when working with clients

+ Ability to build relationships with different types of people, including clients, organization members, and health care providers

+ Good communication and interpersonal skills and ability to speak concisely to clients and team members

+ Organized with confidential client material and appointment tracking

+ Flexible and adaptable in response to changing client and health care providers’ needs

+ Interest in working with patients with chronic health problems and behavioral health needs

About Us

Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.

We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.

Come see how healthcare is done right!

General Physical Requirements

+ Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.

+ The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

+ Must be able to sit, stand, kneel, crawl, bend and twist as needed. Requires walking on non-level surfaces, inside and outside the office, throughout the day.

+ Stress can be triggered by multiple staff demands and deadlines.

+ Work is performed in an office environment. Involves frequent contact with staff and patients.

Equal Opportunity Statement

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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LocationUS-OR-Bend

Job ID 2025-6659

# Positions 1

Category Medical Clinic (MA,RN,LPN,ETC)

Schedule Monday - Friday, 8:00 AM - 5:00 PM

Bilingual Not Required

Travel No