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Event Support Crew Member I

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Event Support Crew Member I

Salary

$40,687.92 - $67,979.34 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13536

Department

Cultural Facilities, Arts & Entertainment

Division

MacArthur Memorial

Opening Date

10/07/2025

Closing Date

10/19/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The MacArthur Memorial is an internationally recognized museum and research center that preserves and presents the story of General of the Army Douglas MacArthur and that of the millions of men and women who served with him. A bureau of the City of Norfolk’s Cultural Facilities Arts & Entertainment Department, the MacArthur Memorial serves 120,000 people annually through exhibits, public programming, research support, and education outreach.

The MacArthur Memorial is seeking a dedicated Event Support Crewmember I to join our team. In this role, you play a key role in ensuring museum spaces are welcoming to all and meet high standards for cleanliness and safety. Daily responsibilities include performing custodial tasks such as sanitizing, dusting, vacuuming, mopping, and waste management, as well as conducting regular inspections of facilities to ensure all areas are clean and functional. The museum hosts several events per month, and part of your duties will also include assisting staff in preparing museum spaces to meet event needs. On occasion, you will support after-hour events.

The Event Support Crewmember I is organized, detail-oriented, and comfortable with physical tasks like lifting and moving equipment. The ideal candidate will also work well with other team members to ensure seamless operations, adapting to the dynamic needs of a busy cultural institution.

If you’re ready to play a vital role in the museum’s mission of making history more accessible to our local and international community, apply today to join our team.

Department Hiring Salary Range: $40,688 - $46,791

Essential Functions

Essential functions include but are not limited to:

+ Clean and disinfect common areas, kitchens, and offices. Replenish paper product, soaps, and other supplies. Dust, wash windows, walls, windowsills, mirrors and doors. Vacuuming and cleaning carpets.

+ Dispose of trash and recyclables following established protocols.

+ Maintain exterior of facility by cleaning and sweeping outdoor common areas, walkways and grounds, and picking up trash and debris.

+ Responds to spills and other cleanups required during normal operating hours.

+ Supports the set up and cleanup of special events

+ Aids in the transport and storage of special event equipment in designated facilities.

+ Utilizes safety equipment as needed while performing duties.

+ Maintains cleaning supply inventory and equipment

+ Supports occasional evening special events.

+ Performs other duties as assigned.

Education/Experience

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency.

No experience required.

Additional Information & Requirements

Work Location: MacArthur Memorial 198 Bank Street Norfolk, VA 23510

Work Hours: 40 hours per week, Tuesday – Saturday, 7:00 AM – 3:30 PM; Must be able to work holidays and occasional evenings.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Do you have a high school diploma or equivalent?

+ yes

+ no

03

How many years of experience do you have performing commercial housekeeping tasks and utilizing custodial equipment?

+ No experience

+ Less than a year of experience

+ 1-2 years of experience

+ 3 or more years of experience

04

Briefly describe your experience working with limited supervision and responsibility for making decisions.

05

Do you have experience with event setups and breakdown?

+ Yes

+ No

06

This position requires a Tuesday-Saturday schedule and requires periodic evening, Sunday, and holiday support. Are you able to meet this requirement?

+ Yes

+ No

07

This position requires the ability to interact with visitors and ensure a positive visitor experience. Do you have customer service experience?

+ No experience

+ Less than a year of experience

+ 1-2 years of experience

+ 3 or more years of experience

08

This position requires climbing ladders/stairs and performing other physical requirements such as setting up/breaking down tables for events, emptying trash cans, using equipment such as vacuums, leaf blowers, etc. Do any of these activities present a concern for you?

+ Yes

+ No

09

Are you now, or have you ever worked at the MacArthur Memorial in a paid or unpaid position?

+ Yes

+ No

10

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

11

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

12

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

13

The expected hiring salary for this position is $40,688. Are you willing to accept this salary?

+ Yes

+ No

Required Question

Employer

City of Norfolk

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