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Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Bellevue.

Weekend availability required to support the hours of operation.

Healthcare and Customer Service experience preferred.

Responsibilities:

+ Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

+ Scheduling: Arrange follow-up appointments and connect patients to services.

+ Support: Help patients navigate the healthcare system and provide clear instructions.

+ Technology: Register patients in Biometrics and promote MyUPMC portal.

+ Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

+ Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

+ Admin Tasks: Handle phone calls, scan records, and perform office duties.

+ Completion of high school or equivalent.

+ Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

+ Two years of experience in a medical, billing, fiscal, or customer service role preferred.

+ Knowledge of medical terminology preferred.

+ Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

+ Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran