• REMOTE - Sr. Resource Manager

    Insight Global (San Jose, CA)


    Job Description

    A technology company is looking for a a Senior Level Resource Manager with 12-15 years of experience in professional services for a contract-to-hire position.

     

    This individual will play a key role in managing internal resources, ensuring operational efficiency, and supporting workforce planning during a critical period of growth for the customer.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -7-10+ years Proven experience as a Resource Manager or Operations Manager, preferably within the Information Technology, Healthcare, or Professional Services industries.

     

    Expertise in staffing strategy, workforce management, utilization optimization, forecasting, and analytics.

     

    -Familiarity with IT service management and service delivery operations.

     

    -Strong track record in problem-solving, performance management, and process improvement.

     

    -Advanced skills in Microsoft Excel and Google Workspace (Sheets, Docs, Gmail, etc.)..

     

    -Must be capable of quickly learning and adapting to new software applications for daily operations.

     

    -Excellent verbal and written skills.

     

    -Ability to collaborate with multiple stakeholders across the organization.

     

    -Ability to manage key delivery partners.

     

    Deep understanding of resource budgets, forecasting, and utilization metrics.

     

    -Excellent communication and interpersonal skills with the ability to liaise effectively across internal teams and stakeholders.

     

    -Highly organized, analytical, and adaptable in a fast-paced, evolving environment. -Familiarity with professional services automation (PSA) software such as Smartsheet, Resource Management, or Kantata

     

    -Experience in team leadership, mentorship, and business relationship management

    -NetSuite experience