• Network Support Specialist

    Insight Global (Irvine, CA)


    Job Description

    Our client is seeking a Network Support Specialist to join their team! This role provides direct technical support for desktop systems, phones, and firm applications. Responsibilities include deploying and upgrading hardware, managing patch updates, configuring phones, and assisting with application installations. The specialist will also coordinate equipment moves, support summer associates, track subscriptions and expenses, and serve as a backup for network admin tasks. The position requires strong troubleshooting skills, responsiveness, and the ability to work closely with IT and facilities teams. This position is located in Irvine, CA (4-5 days a week on-site) and the base salary for this position is $105,000 - $112,000.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Hands-on experience troubleshooting desktop systems, printers, and hardware

    • Strong customer service and communication skills; professional and approachable demeanor

    • Familiarity with WSUS, Cisco Voice, and patch management tools

    • Experience deploying and supporting Windows OS and firm-specific applications

    • Ability to manage multiple support requests and prioritize effectively

    • Open to both contract and perm candidates; team is receptive to feedback • Prior experience in a law firm or similar fast-paced, reactive environment

    • Comfortable with last-minute requests and shifting priorities

    • Experience coordinating with facilities and supporting seasonal staff setups

    • Familiarity with phone system programming and deployment