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Job Description

The Benefits Administrator will play an integral role in providing administrative support to our clients Total Rewards Benefits team, assisting with administering the benefits for 45,000+ associates through the US and Canada. This position will be required to effectively collaborate and create relationships amongst external partners, team members and associates. The Administrator role will engage with associates to ensure accurate and timely processing and maintenance of the systems of record both internally and externally. Process responsibilities include, but are not limited to, Benefit Selection Period setup and testing, new hire benefits setup, vendor invoicing, data management for audits, regular reporting and analysis needs, processing disability and life claims, qualifying life events, medical support notices, various benefits forms, associate notifications of changes to benefits and retirement. Overall support to the Manager of Benefits Administration and our associate population.

Key Responsibilities:

• Administering benefits system of record, including health, dental, and vision insurance, life insurance, retirement plans, and more.

• Researching, troubleshooting, and communicating associates’ benefit related concerns.

• Collaborating and resolving issues in partnership with applicable benefits vendors and internal resources including HR Partners, Payroll, HRIS/WFSA, Legal, Labor Relations, among others.

• Coordinating with various stakeholders to ensure compliance and accuracy of associate benefits

• Processing invoices for recurring benefit plan expenses.

• Processing benefits-related paperwork and maintaining detailed records.

• Communicating health & welfare benefits eligibility to associates.

• Resolving employee issues and answering benefits-related questions.

• Providing support for annual audits with data collection, management, and verification

• Compiling, reviewing, and providing recommendations on metrics and measures related to benefits.

• Creating and maintaining standard operating procedures.

• Special projects and other tasks assigned by supervisor.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High School Diploma/GED.

• A minimum of 2-3 years of experience, preferably in administering benefit plans.

• High level of written and verbal communication skills

• High proficiency in all Microsoft Office products