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Job Description

The Distinguished, Technical Program Manager leads complex, large-scale programs by defining goals, managing cross-functional dependencies, and driving strategic technology solutions. This role requires expertise in program planning, technical design, and stakeholder engagement to ensure successful delivery across multiple teams. The position emphasizes continuous improvement, risk management, and effective communication to align stakeholders and optimize resources. The manager mentors team members, fosters innovation, and implements scalable processes that enhance operational efficiency while maintaining high standards of quality and integrity throughout program lifecycles.

The Payroll Modernization (PayMod) team leads the migration of the largest U.S. workforce to a new payroll system while enhancing system architecture for global scalability. This team drives complex, large-scale programs by applying advanced project and stakeholder management, technical design, and continuous improvement processes. Members collaborate cross-functionally to deliver scalable, efficient solutions that meet evolving business needs. The team fosters a disciplined approach to program execution, emphasizing clarity, risk mitigation, and process optimization to ensure successful outcomes and sustained system reliability across multiple initiatives.

Responsibilities:

Lead and manage complex, large-scale technical programs with multiple interdependent projects, ensuring alignment with business goals and delivery timelines.

Define program scopes, stage gates, critical paths, and key deliverables while securing commitments from cross-functional teams.

Drive end-to-end system solution design, addressing architectural decisions, scalability, and technical constraints.

Identify and mitigate risks, resolve conflicts, and unblock teams to maintain program momentum.

Establish and improve scalable, repeatable workflows and processes to enhance efficiency and velocity.

Mentor team members on best practices, technical design, and stakeholder engagement.

Utilize data-driven insights to guide decisions and communicate program status effectively to stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

10+ years of experience managing large-scale, complex technical programs with cross-functional dependencies and resource constraints.

Proven ability to define program goals, stage gates, critical delivery paths, and key deliverables for multi-area initiatives.

Strong expertise in technical design, including software architecture, cloud infrastructure, and system/platform components.

Skilled in stakeholder engagement, securing buy-in, and resolving conflicting priorities to align program outcomes.

Proficiency in risk management, issue resolution, and driving continuous process improvements.

Ability to mentor team members on best practices and foster effective communication across teams.

Demonstrated analytical problem-solving skills using data-driven decision-making and impact analysis. SAP experience is a strong plus (even more valuable than payroll experience)

Payroll domain experience is important