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Job Description

The Onsite Revenue Cycle Coordinator will serve as a vital link between our revenue cycle management client and their affiliated medical center in Hollywood, supporting the Patient Financial Services (PFS) department in a variety of revenue cycle operations. Under the direction of the CBO Director, this role ensures the smooth execution of support functions critical to optimizing revenue cycle performance and enhancing operational efficiency.

• Help facilitate payer correspondence, appeals processing, and response documentation retrieval.

• Act as the onsite liaison between hospital departments and the client’s Central Business Office (CBO) team.

• Assist with patient account resolution efforts by supporting billing, collections, follow-up, and cash posting processes.

• Coordinate the flow of information between hospital departments (e.g., HIM, Registration, Clinical) and PFS to resolve account discrepancies and delays.

• Support denial management efforts by gathering documentation and escalating systemic issues as needed.

• Provide administrative support for ad-hoc tasks or initiatives assigned by the CBO Director.

• Maintain up-to-date knowledge of payer requirements, hospital systems, and regulatory compliance impacting revenue cycle functions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred.

• Minimum 2 years of experience in healthcare revenue cycle, patient financial services, or medical billing.

• Familiarity with hospital information systems (e.g., Epic, Cerner, Meditech) and revenue cycle platforms is a plus.

• Strong organizational skills and attention to detail.

• Effective communication and interpersonal skills for collaborating with cross-functional teams.

Ability to work independently while meeting strict deadlines and service standards.

Knowledge, Skills, Abilities:

• Skilled in achieving results with little to no oversight.

• Skilled to investigate and resolve escalated claims

• Skilled in research to identify new rules and regulations relative to Healthcare Revenue Cycle administration

• Ability to validate payments

• Ability to make decisions and take action.

• Ability to maintain a positive outlook, pleasant demeanor, mature nature during all interactions, and act in the best interest of the organization and the client.

• Ability to take professional responsibility for quality and timeliness of work product.