"Alerted.org

Job Description

Insight Global’s client is looking for a Quality Assurance Engineer with a passion for ensuring high-quality software to join their Product & Engineering team. The QA Engineer will play a crucial role in scaling platforms and delivering cutting-edge capabilities to customers across web application, multiple mobile apps, and publicly consumed APIs. The QA Engineer will lead and collaborate heavily with software engineers and product managers and be directly involved with the growth of the product organization to deliver and scale a transformational software product.

Responsibilities include:

Technical Skills

• Deep understanding of QA methodologies, defect tracking, and risk-based testing.

• Proficient with automated testing tools (RSpec, Capybara, Cypress, Playwright, Selenium) and maintaining robust test suites for frontend and backend.

• Skilled in API testing using Postman, Insomnia, or Karate; experience with REST and GraphQL, including authentication and error handling.

• Familiar with CI/CD integration, deployment workflows, and rollback strategies.

• Strong debugging and log analysis skills; experience inspecting databases (PostgreSQL) and queue-based systems (Sidekiq).

Process & Leadership

• Experience creating test plans, test cases, traceability matrices, and improving QA processes (bug triage, release workflows).

• Advocates for shift-left testing and QA involvement early in development.

• Able to drive team adoption of QA best practices and mentor team members on automated testing.

• Owns QA function within a squad and drives release readiness and production validation workflows.

Collaboration & Communication

• Works closely with developers, product managers, and designers.

• Comfortable leading bug bashes, quality audits, and release testing cycles.

• Strong communicator with clear, actionable bug reports and contributions to documentation.

Tooling & Cross-Platform Experience

• Experience with TestRail, Xray, JIRA, and monitoring/logging tools (Datadog, AppSignal, Sentry).

• Familiarity with Heroku, PostgreSQL, Redis, AWS.

• Comfortable testing across web (React + Rails), mobile (Turbo Native & React Native), public-facing pages, and 3rd party integrations (Stripe, Twilio, Kustomer, SendGrid).

Mindset & Initiative

• Automation-first mindset and ability to prioritize between long-term improvements and immediate team needs.

• Drives QA strategy, ensures high-quality releases, and champions best practices across teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years experience designing and developing test automation frameworks from scratch using tools like Playwright, Selenium, Cucumber, JavaScript/TypeScript, Java, or similar.

• Hands-on software testing and writing automation code in one language: JavaScript, TypeScript, Java, C#, or Python

• Ability to create and executive end-to-end automation tests for REST APIsusing Postman, Insomnia, or Karate;

• Self-starter with ability to drive QA strategy and partner with developers, product managers, and designers