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Soft Services Supervisor
- ABM Industries (Wichita, KS)
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Overview
**Pay:** $19.25/HR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf)
We are seeking a reliable and experienced Supervisor to oversee daily operations and support services including day porters, night cleaning crews, mailroom support, and reception/concierge staff. This role is essential to maintaining a high standard of service and ensuring smooth day-to-day functioning of the facility.
Key Responsibilities:
+ Supervise daily activities of day porters, janitorial staff, mailroom support, and reception/concierge personnel.
+ Ensure all scheduled tasks are completed efficiently and to quality standards.
+ Step in to perform day porter/janitorial duties in the event of staff absence.
+ Train team members on basic tasks and procedures to maintain consistency and quality.
+ Monitor staff performance and provide feedback and coaching as needed.
+ Assist the Project Manager with operational planning, reporting, and issue resolution.
+ Maintain open communication with building management and tenants to address service needs.
+ Ensure compliance with safety and cleanliness standards.
+ Support onboarding of new staff and help maintain training documentation.
Qualifications:
+ 2–4 years of experience in a supervisory or similar role, preferably in facilities management or building services.
+ Strong leadership and organizational skills.
+ Ability to train and motivate staff.
+ Willingness to perform hands-on tasks when necessary.
+ Excellent communication
+ Basic computer skills.
Work Environment:
+ This role may require flexibility in working hours to support both day and night operations.
+ Physical activity may be required, including walking, lifting, and standing for extended periods.
REQNUMBER: 132763
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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