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This position involves daily travel between 1 to 3 sites using the employee’s personal vehicle. Mileage reimbursement is provided for travel between sites, excluding the first and last trip of the day, in accordance with Tier 1 policy.

GENERAL SUMMARY:

Under supervision from laboratory leadership, may lead the preparation and delivery of training efforts to improve quality for Pathology and Laboratory Medicine (PALM) and the activities related to point-of-care (POC) activities outside of the usual laboratory. Prepares and maintains POC operating procedures to meet accrediting and regulatory requirements and in PALM-approved standardized format. Collects quality data to plan and lead educational efforts to facilitate awareness and to implement improvements. May assist caregivers and other healthcare workers in the development of staff training and ensure accrediting and regulatory compliance for (POC) laboratories.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

1. Responsible for the training, competency testing and needed follow-up of all point-of-care (POC) testing personnel. Assesses the need for staff training. Develops and conducts training programs and competency testing as required.

2. Routinely reviews quality control data and point-of-care test results performed by caregivers and all other POC testers. Identifies and resolves defects. Reports findings to all appropriate leadership staff.

3. Recommends, implements, and monitors quality control and proficiency testing programs at (POC) testing sites and coordinates such activities with similar programs in the central pathology laboratory.

4. Assists nursing educators and physicians with the development of training programs for all caregivers performing POC testing. May assist in leading quality improvement training and education for Pathology and Laboratory Medicine staff.

5. Prepares periodic reports to laboratory leadership on performance, volume, accreditation readiness and other performance metrics.

ADDITIONAL DUTIES:

+ Liaise with providers and office personnel on laboratory processes including specimen collection, handling, packing, defect mitigation, workflow efficiencies, and process improvements to establish highly reliable work practices using LEAN methodology.

+ Lead or support the preparation and delivery of training initiatives aimed at improving quality within Pathology and Laboratory Medicine (PALM) and caregivers and healthcare staff in an ambulatory setting, ensuring regulatory and accrediting compliance.

+ Collect and analyze quality data to guide educational efforts, raise awareness, and implement improvements.

+ Act as a strategic conduit between clinical staff and the Pathology and Laboratory Medicine (PALM) department to facilitate effective customer-supplier interactions, ensuring alignment of laboratory services with clinical needs and expectations.

+ Actively support the Quality Management Plan of Pathology and Laboratory Medicine (PALM) by promoting standardization, waste mitigation, document control, continuous improvement, and regulatory compliance across all laboratory and point-of-care testing environments as a member of the Quality Systems Division.

+ Ensure compliance with CLIA (Clinical Laboratory Improvement Amendments) regulations and support a system-wide approach to maintain consistency, efficiency, and quality across all sites.

EDUCATION/EXPERIENCE REQUIRED:

1. Completion of a Bachelor’s degree in a chemical, physical, biological or clinical laboratory science, medical technology, or Allied Health Administration from an accredited institution.

2. Requires a minimum of three (3) years of progressive responsibility including demonstrated leadership qualities in an accredited laboratory.

3. Certification as a MT (ASCP), MLS (ASCP), CLS (NCA), MLT (ASCP), or CLT/NCA is required.

Additional Information

+ Organization: Henry Ford Hospital - Detroit Main Campus

+ Department: Administration-Pathology

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.