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Bartender | Five Flags Center

Grand River Center

10 Positions

ID: 82536

Posted On 10/09/2025

Refreshed On 10/12/2025

Job Overview

Position Summary

The **Bartender** is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need..

About the Venue

The **Five Flags Civic Center** is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

Responsibilities

+ Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.

+ Follow the bar pre-shift notes and bar menus and provide service as described.

+ Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.

+ Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.

+ Must pour drinks responsibly in accordance with company standards for serving size.

+ Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.

+ Must communicate a cut-off to a guest as required.

+ Listening and responding to any customer requests or concerns.

+ If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.

+ Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.

+ Request additional product or restock product as required.

+ Ability to handle cash accurately is required.

+ Employee is responsible for issued bank at his/her bar.

+ Maintains clean and sanitary work station at all times.

+ Ensures bar equipment is clean & well maintained.

+ Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

+ Six months or more experience bartending.

+ Accurate cash handling skills.

+ Ability to prioritize tasks in a fast-paced environment.

+ Ability to be self-directed while working in a team-oriented environment.

+ Excellent interpersonal and communication skills.

+ Ability to work a flexible schedule including nights, weekends and long hours.

+ Bartending school preferred.

Primary Contact

1701102686709

Ryan Bonifas

General Manager,

Phone

Phone

Phone

Fax

[email protected]

Email

False

False

True

Job Details

Categories

Arts and Entertainment

Food and Beverage

Music/Entertainment

Tourism

Location

Dubuque, IA

Shift

Flexible

Job Type

Employee

Full/Part

Part Time

Pay/Salary

$11 per hour + tips

Company ID

31287

Job REQ #

\# Positions

10

Start Date

20251009

End Date

20251013

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Grand River Center

About the Company

Grand River Center is a beautiful convention center located on the banks of the Mississippi River and located in Dubuque, IA.