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Academic Support Specialist for LIFE and UD Global

University of Dubuque

1 Positions

ID: SktYbVdMUkZEc0I0Z1RY

Posted On 10/09/2025

Job Overview

The University of Dubuque is a growing faith-based University that is seeking an **Academic Support Specialist for LIFE and UD Global** at our Cedar Rapids campus location. The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Position Summary:

The University of Dubuque is seeking a detail-oriented and student-centered professional to provide academic operations support for the faculty, staff, and students of UD Global/LIFE at our Cedar Rapids campus. Reporting to the Assistant Vice President for University Programs and Strategic Initiatives and/or the Director for Online Advising, Faculty Development, and Assessment, the incumbent will play a key role in ensuring operational efficiency and student success within a dynamic adult and non-traditional learning environment.

Primary Responsibilities:

+ Coordinate admissions procedures in SalesForce

+ Session-by-session course management of Canvas

+ Course Evaluation Management - initiate end of course surveys and review results/maintain data

+ Maintain organized and thorough documentation of LIFE/UD Global processes, protocols, and historic data

+ Provide support and mentoring for F2F and online students to ensure student success

+ Advise students as directed by the AVP for University Programs and Strategic Initiatives and/or the Director for Online Advising, Faculty Development, and Assessment

+ Support the goals and responsibilities of the AVP for University Programs and Strategic Initiatives

+ Responsible for maintaining all IT equipment, facilities, supplies, and classrooms at their resident site and coordinate these responsibilities with other sites

+ Submit all institutional reports in their required formats in a timely manner

+ Facilitate/develop classroom needs

+ Perform other duties as assigned in support of the University's _Mission_

Position Skills and Abilities:

+ Demonstrate high level of customer service in accordance with established policies

+ Ability to establish/maintain appropriate and effective communication and interpersonal relations throughout the campus, college, and the local community

+ Demonstrate high-level technological skills

+ Demonstrate excellent interpersonal skills, organizational skills, attention to detail, effective oral and written correspondence, and public relations skills

+ Ability to remain seated at a workstation for extended periods of time

+ Team-oriented, adaptable, and self-motivated with a collaborative mindset

+ Excellent attention to detail and ability to manage multiple priorities

Requirements:

+ Undergraduate Degree Required

+ Knowledge of the non-traditional, online, and adult learner populations and sensitivity to the needs and expectations of these students

To apply with a growing faith-based University for the **Academic Support Specialist for LIFE and UD Global** at our Cedar Rapids campus location position, please submit a UD Employment Application (https://www.dbq.edu/AboutUD/Employment/OnlineApplicationforEmployment/) with an attached cover letter, resume, and three professional references or email application materials to [email protected] .

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/

Primary Contact

12298

Human Resources -University of Dubuque

, HR

563-589-3364

Phone

Phone

Phone

563-589-3682

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Education

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

1313

Job REQ #

SktYbVdMUkZEc0I0Z1RYV2gwdVFDdDlVeGxKT0NOdU5nNjd6bElNNERSdlphSWlYWm4zVkRDRU54MjVOU25HL2hBZGlObE5XVEdGamFtVGduRGd2ZXc9PQ==

\# Positions

1

Start Date

20251009

End Date

20251108

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University of Dubuque

About the Company

About the University of Dubuque

The University of Dubuque is a private, Presbyterian, coeducational, professional university with a foundation in the liberal arts. Our commitment is to nurturing the mind, body, and spirit as well as encouraging students to explore their fullest potential, is part of a rich Christian identity that dates back to the University's founding in 1852. Our welcoming interfaith community of 2000 students attracts young men and women from across the country and around the globe who seek the knowledge and the skills to make a difference in our ever-changing world. Within a values and faith base, we offer you an array of perspectives and broad exposure to our truly global society. The University comprises the undergraduate college, the graduate school, and the theological seminary.

Mission and Vision

The University of Dubuque is a private university offering undergraduate, graduate, and theological seminary degrees, and other educational opportunities with the intention of educating and forming the whole person. The University is comprised of individuals from the region, our nation, and the world.

As a community, the University practices its Christian commitments by educating students, pursuing excellence in scholarship, challenging students to live lives of worth and purpose, and preparing students for service to the church and the world.

Therefore, the University of Dubuque is committed to:

+ A hospitable Christian environment which respects other faith traditions;

+ Relationships which encourage intellectual, spiritual, and moral development;

+ Excellence in academic inquiry and professional preparation;

+ A diverse and equitable community where Christian love is practiced;

+ Stewardship of all God’s human and natural resources;

+ Zeal for life-long learning and service.