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42637BR

Extended Job Title:

Surgery Scheduler-ELP (Transmountain)

Org Level 1:

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description:

Under limited supervision, performs a wide range of surgical scheduling duties for procedures requiring anesthesia. The surgical scheduler is required to initiate the insurance authorization process, schedule pre-admission testing and clearance appointments, and schedule appropriate surgical procedures with the appropriate facility.

Requisition ID:

42637BR

Optional Attachments:

Transcript

Travel Required:

Up to 25%

Major/Essential Functions:

+ Maintain knowledge of assigned medical specialty conditions, procedure types, ICD codes, CPT codes, and necessary paperwork and equipment required for surgical procedures.

+ Coordinate and/or explain procedural information with patients, primary care physicians, ambulatory surgery centers, and hospitals as needed.

+ Schedule patient pre-op appointments and surgeries. Responsible for verifying patient's insurance and ensuring all required referrals are obtained prior to scheduling the procedure.

+ Manage assigned physician’s surgery schedule, documenting surgery in EMR system, and physician’s personal calendar. • Advise patients of scheduled procedures and instructions.

+ Responsible for updating all departments of upcoming procedures including primary care office, ambulatory surgery center, hospital, and billing department.

+ Responsible for collecting prior authorization information for all surgical procedures.

+ Schedule all preoperative imaging and testing.

+ Schedule all appropriate testing and post op office visit as required.

+ Complete all paperwork for patients and appropriate departments.

+ Update EMR for all activities.

+ Notify all appropriate individuals of scheduling changes.

+ Keep physicians informed on patient waiting status, reschedules or cancelations.

+ Optimize physician scheduling and productivity.

+ Provide excellent customer service to internal and external customers through prompt response and courteous communication.

+ Maintain confidentiality of all patient information in compliance with HIPAA regulations.

+ Remains current with all licensure, certifications and mandatory compliances and trainings required ofthis position.

+ Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.).

+ Personally demonstrate, display and act in accordance with TTUHSC EP's Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Serve as a Value's leader while actively promoting and encouraging staff across the institution.

+ Perform all other duties as assigned.

Grant Funded?:

No

Minimum Hire Rate:

Compensation is commensurate upon the qualifications of the individual

Pay Basis:

Hourly

Work Location:

El Paso

Preferred Qualifications:

+ Knowledge of Texas Tech Health of El Paso EMR system.

+ Experience with surgical scheduling procedures, surgery authorization processes, and hospital admission policies/procedures.

+ Excellent interpersonal and communication skills with the ability to effectively interact with patients and families, providers, and internal and external customers.

+ Knowledge of medical terminology. MS Office proficiency (Word, Excel and Outlook).

Campus:

HSC - El Paso

Department:

Clinical Operations TM SURG

Required Attachments:

Resume / CV

Job Type:

Full Time

Pay Statement:

cselected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website (https://app4.ttuhsc.edu/payplan/) .

Job Group:

Senior Other Administrative

Shift:

Day

EEO Statement:

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications:

+ Associates degree plus 6 months of surgery scheduling experience; OR

+ High school diploma or GED plus two (2) years of surgery scheduling experience.

Does this position work in a research laboratory?:

No

Jeanne Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website (https://www.ttuhsc.edu/emergency/clery-report.aspx) .