• Warranty Specialist

    Canon USA & Affiliates (Tustin, CA)


    Warranty Specialist - req1548

    OVERVIEW

    Responsible for all aspects of the warranty claim process as it relates to service parts. Freight and Warehouse Storage invoicing.

    RESPONSIBILITIES

    This is a remote, home office role, with the selected candidate to reside within the USA.

     

    + Ensure that all warranty entitlements from CMSU vendors are claimed.

    + Responsible for $16M in warranty claim reimbursement annually with 3,000+ transactions.

    + Ensure that all billings that occur are verified for warranty entitlements.

    + File warranty claims within the vendor set time limit.

    + Maintain a warranty database on all warranty entitlements.

    + Ensure the timely return of defective warranty parts to the vendor.

    + Ensure that all replacement parts or financial credits are received in a timely manner.

    + Work closely with the Finance department to ensure that warranty receivable accounts and open valid warranty claims match.

    + Manage the warranty returns process as it applies to CMSU's™ dealers.

    + Publish monthly reports.

    + Personal contacts are routine with several sections, departments or divisions or require close collaboration with other members of the same section, department or division.

    + Supervisor managed; activities are governed by departmental and/or company rules and procedures, schedules are monitored.

    + Freight invoice review andcost center distribution.

    + Warehouse invoice review andcost center distribution.

    + Accounting Cost CenterFinancial Reports.

    QUALIFICATIONS

    + Mid-level PC experience in Database and spreadsheet programs.

    + Min: 2 years' experience in a service parts or logistics environment and dealing with vendor warranty claims.

    + Preferred: 5 years' experience in a service parts or logistics environment and dealing with vendor warranty claims

    + PayInformation: Min $49,300 to Max $79,300 annual equivalency (DOE).

    \#LI-RS1

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    _About us!_

     

    _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._