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We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Come help shape the future strategic direction of Ford’s Customer Service Division (FCSD). FCSD is on a transformational journey to rapidly grow our global parts, service, and aftermarket business and deliver an excellent ownership experience for our customers through the full vehicle lifecycle.

The FCSD Strategy team is looking for a Senior Manager, Strategic Transformation to provide thought leadership that directly advances FCSD's 2030 strategic priorities and contributes to Ford's overarching Ford+ objectives. We are seeking an experienced transformation leader who can build the capabilities, governance, and culture of execution required to drive our business forward.

In this position...

This role offers a unique opportunity to own the creation of a new Project Management Office (PMO) to support the acceleration of FCSD’s most critical strategic initiatives with senior leadership. As the leader of this function reporting to the Senior Director of FCSD Strategy, you will design and orchestrate the governance framework that helps accelerate FCSD's strategy execution. This role offers high visibility to FCSD leadership and a clear path to making a significant impact on the business and the future of Ford.

_This is a hybrid position requiring an onsite schedule of 4 days a week in the Dearborn, MI office. This is not a remote position._

What you'll do...

As the Senior Manager leading the FCSD Strategic PMO, you will be a key member of the strategy leadership team, responsible for building and running the function that ensures our strategic agenda is delivered with excellence. You will:

+ **Own the FCSD PMO Function:** Own the design, implementation, and leadership of a world-class project management function for FCSD, establishing it as the enterprise standard for executing strategic initiatives.

+ **Serve as the Single Source of Truth:** Own the central repository for the strategic portfolio, serving as the ultimate arbiter of initiative status, risk, and value capture.

+ **Lead a Center of Excellence:** Establish and lead the PMO as a center of excellence, actively coaching and developing initiative owners across FCSD and equipping the organization with best-in-class tools and methodologies.

+ **Orchestrate Executive Governance:** Own and orchestrate all executive governance forums (e.g., steering committees, monthly business reviews), ensuring timely, effective decision-making and strategic alignment at the highest levels.

+ **Drive Proactive Risk Resolution:** Partner directly with FCSD senior leadership to anticipate roadblocks and drive the development of robust mitigation plans, serving as the go-to leader for intervention on at-risk initiatives.

+ **Champion a Culture of Execution:** Act as a senior change agent across the organization, fostering a culture of accountability, transparency, and execution excellence to ensure strategic projects deliver their intended value on time.

You'll have...

+ Bachelor's degree required

+ A minimum of 10+ years of progressive experience (or a Master's Degree with 7+ years) in corporate strategy, transformation, or program management.

+ Proven experience owning and leading large-scale transformation programs or building/running a PMO at a global scale.

+ Exceptional executive presence with a demonstrated ability to confidently advise, influence, and challenge senior and C-suite leaders.

+ Deep expertise in the fundamentals of the automotive industry or a related industrial sector.

+ A proven track record as a self-driven leader who challenges the status quo and architects creative solutions to complex systemic issues.

+ Advanced proficiency in PowerPoint (for senior executive presentations), Excel (for modeling and data analysis), and Word.

Even better, you may have...

+ Bachelor's degree in Business, Finance, Economics, Engineering, or a related field; MBA strongly preferred.

+ MBA is preferred.

+ Strong preference for previous roles in a transformation office, corporate strategy organization, or as a senior manager/director at a top-tier management consulting firm.

+ Demonstrated track record of building and leading a PMO or Transformation Office, including designing and implementing governance, reporting, and risk management structures from scratch.

Key Consideration:

All candidates invited to interview for this role will be required to go through a behavioral interview as well as solve a case interview.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, vision and prescription drug coverage

+ Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

+ Vehicle discount program for employees and family members and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here: https://fordcareers.co/LL5SP1

This position is a leadership level 5.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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**Requisition ID** : 52151