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Principal IT Engineer
- United Site Services (Westborough, MA)
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About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
Principal IT Engineer possesses a deep expertise in ERP (Acumatica) and proven experience across modern application development, cloud platforms, and enterprise integrations. This role will be the technical authority for Acumatica while also driving architectural direction for customer-facing applications, cloud services, and data platforms. As a Principal Engineer, this role will define technical strategy, design scalable solutions, and mentor engineering teams to ensure our ERP and digital applications evolve in alignment with business growth and innovation.
Essential Functions
Enterprise ERP & Application Architecture
+ Own the Acumatica ERP technical roadmap and ensure seamless integration with customer-facing applications, cloud services, and data platforms.
+ Partner with product, business, and IT leadership to translate strategic goals into scalable, secure, and resilient technical solutions.
+ Define architecture patterns and development standards spanning ERP, web applications, and cloud platforms.
Solution Design & Development
+ Lead design and development of ERP customizations and integrations using Acumatica xRP Framework, C#, .NET, SQL, and APIs.
+ Drive front-end application development using Angular (or React), modern UI frameworks, and responsive design practices.
+ Build cloud-native services and integrations on Google Cloud Platform (GCP)leveraging APIs, microservices, and serverless functions.
+ Architect and optimize data persistence across SQL Server, NoSQL databases, and ERP data models.
System Optimization & Reliability
+ Oversee performance, scalability, and security of Acumatica and front-end applications.
+ Lead ERP upgrade planning, patch management, and enterprise release strategies.
+ Ensure compliance with IT governance, data privacy, and business continuity standards.
Leadership & Mentorship
+ Serve as a cross-domain technical leader, mentoring developers and analysts across ERP, cloud, and front-end teams.
+ Manage relationships with Acumatica, ISVs, system integrators, and technology partners.
+ Promote agile engineering practices, DevOps automation, and continuous delivery.
+ Perform other duties as assigned
This position does not have direct supervisory responsibilities.
Qualifications
EDUCATION
Min/Preferred
Education Level
Description
Minimum
4 Year / bachelor’s degree
in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
7
3
Enterprise application engineering experience
Hands-on Acumatica ERP development and architecture
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
+ Proven track record of ERP implementations, cloud integrations, and modern web application delivery.
+ Acumatica XRP Framework, C#, .NET, SQL Server, Visual Studio.
+ REST/SOAP APIs, Web Services, and Acumatica Integration Scenarios.
+ Angular (preferred) or React, JavaScript/TypeScript, HTML, CSS.
+ Cloud architecture on GCP (compute, storage, serverless, security, monitoring).
+ Relational databases (SQL Server) and NoSQL databases (Firestore, MongoDB)
+ Knowledge of ERP modules (Finance, Distribution, Manufacturing, Project Accounting, CRM).
+ Strong technical vision with ability to align architecture across ERP, cloud, and digital applications.
+ Excellent communication skills for influencing business and technical stakeholders.
+ Proven ability to lead cross-functional engineering teams and deliver enterprise-scale solutions.
+ Acumatica Developer Certification preferred
+ Acumatica Technical Specialist Certification preferred
+ PMP, Agile/Scrum certification preferred
Physical Requirements
+ Sit while answering phones or reply to emails
+ Use hands and fingers to handle, control or feel objects tools or controls
+ Repeat the same movements when entering data
+ See details of objects that are less than a few feet away
+ Speak clearly so listeners can understand
+ Understand the speech of another person
+ Focus on one source of sound and ignore others
+ Hear sounds and recognize the difference between them
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
+ Holiday & Paid Time Off (pro-rated for Part-Time employees)
+ Medical/Pharmacy
+ Dental
+ Vision
+ Employer-Paid Short-Term Disability
+ Employer-Paid Long-Term Disability
+ Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
+ Voluntary Employee Life & Accidental Death and Dismemberment
+ Voluntary Spousal Life
+ Voluntary Dependent Life
+ Hospital Indemnity, Accident and Critical Illness
+ Commuter/Transit Account
+ Healthcare Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Health Savings Account
+ 401(k) with employer match
+ Employer-Paid Employee Assistance Program (EAP)
+ Employee Discounts
Salary Range
$157,100.00 – $235,700.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
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