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If you are an Information Technology professional looking for an opportunity to grow, Emerson has an exciting position for you! Based in our Chanhassen, MN location, you will provide front line PC support for manufacturing operations in Chanhassen, MN and Eden Prairie, MN that generate over $1 billion in sales each year. You will help support custom software running on >600 Windows PCs across various manufacturing lines and be integral to keeping our systems up and running. As a member of our Manufacturing Software and Data Support team, you will also have opportunities to grow into various technologies that span both software and hardware!

In This Role, Your Responsibilities Will Be:

+ Responding to software, PC, or peripheral device (barcode scanners, label printers, etc.) issues in our manufacturing lines; troubleshoot and fix or escalate the issues as appropriate

+ Building and maintaining collaborative relationships with our production, technician, and engineering staff

+ Communicating, and coordinating when necessary, floor support activities and initiatives with our team in Beijing, China

+ Documenting production support issues and procedures as needed to reduce rework and increase the knowledge of our team

+ Interfacing with our local and corporate IT teams to resolve and escalate issues when appropriate

+ Helping identify innovations that reduce the time or work associated with support tasks

+ Helping implement large scale infrastructure projects (e.g. migration to Windows 11 is a recent example)

+ Providing off-hours support as needed (infrequent)

Who You Are:

You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You readily action new challenges, without unnecessary planning. You build and deliver solutions that meet customer expectations. You try different solutions for problems and learn from the results. You readily learn and adopt new technologies.

For This Role, You Will Need:

+ Bachelor’s degree in business or related field (MIS, IT, etc.) and minimum of two (2) years of experience **OR** Associates degree in business, IT, or related field and minimum of four (4) years of experience

+ Proficiency with systems administration including setup, support, maintenance, and troubleshooting Microsoft operating systems, computer hardware and software on laptops, desktops, and mobile devices.

+ Basic knowledge of computer networking

+ Legal authorization to work in the United States - sponsorship will not be provided for this position

Preferred Qualifications That Set You Apart:

+ Experience working in a manufacturing environment

+ Experience troubleshooting problems at other levels of the IT stack (networking, PLCs, serial port communication, peripheral devices, software deployment tools, etc.)

+ Experience using scripting languages to automate routine tasks

+ Basic knowledge of programming languages

+ Experience with Linux administration

+ Experience with large-scale data backup and retrieval systems

+ Familiarity with Microsoft Windows Server administration

+ Familiarity with Virtual Machine setup and administration

+ Experience in technical or people leadership

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $65,000-$75,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

\#LI-TF3

\#LI-In-Office

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

**Requisition ID** : 25026145

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.