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Sr. Workplace Experience Coordinator

Job ID

241480

Posted

08-Oct-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Property Management, Workplace Strategy

Location(s)

Los Angeles - California - United States of America

About the Role:

As a CBRE Sr. Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

+ First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.

+ Make a memorable first impression by answering the telephone in a professional manner.

+ Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

+ Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.

+ Escalate inquiries or complaints from employees, guests, and co-workers.

+ Provide support for the team as directed including office supply management, meeting coordination, and equipment care.

+ Create customized client materials that follow brand guidelines.

+ Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

+ Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.

+ Evaluate and select solutions from established options.

+ Impact team through the quality of the services or information provided.

+ Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What You’ll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High School Diploma or GED with 2-3 years of job-related experience.

An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

Ability to explain detailed and complicated information within the team in a clear and concise manner.

Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Strong organizational skills with a robust inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

WHY CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Include any other disclaimers that are applicable for the role that are not automatically populated in Talent Source. Delete this section if not applicable. Examples of relevant disclaimers include U.S. state pay transparency requirements, sponsorship eligibility, COVID-19 requirements, etc.

APPLICANT AI USE DISCLOSURE

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for the Sr. Workplace Experience Coordinator position is $60,000 - $65,000. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Benefits for Full-Time Employees:

•Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance

•401(k) Plan

•Paid time off, parental leave, and holidays are available as established by Company policy

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)