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Contract Support Coordinator (Downers Grove)

Job ID

242033

Posted

08-Oct-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Building Management, Facilities Management

Location(s)

Downers Grove - Illinois - United States of America

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

Job Summary

Provides support and technical assistance to users for basic issues related to a variety of software applications while meeting defined service level expectations. Identifies issues, researches causes and provides solutions for Client Accounting and Real Estate Management teams.

Essential Duties and Responsibilities

+ Responds to requests for assistance with a variety of accounting software packages used by Client Accounting services and Real Estate Management teams. Documents issues, resolution or other actions using incident management system.

+ Resolves requests for basic software support. Escalates requests requiring greater level of expertise.

+ Performs security and data reviews to ensure compliance with established policies and procedures.

+ Supports client and internal projects as directed by supervisor.

+ Provides input into process improvement efforts based on client incidents.

+ Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

+ Accreditation or degree from a two-year program with emphasis in accounting or finance required plus a minimum of one year accounting or finance experience preferred.

Communication Skills

+ Excellent written and verbal communication skills.

+ Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers.

+ Ability to effectively present information.

+ Ability to effectively respond to basic inquiries or requests, and successfully convey and explain system and accounting issues to non-system users.

Financial Knowledge

+ Requires basic knowledge of accounting terms.

Reasoning Ability

+ Ability to understand and carry out general instructions in standard situations.

+ Ability to comprehend, analyze, and solve basic problems in standard and non-standard situations.

+ Requires basic analytical and quantitative skills.

Other Skills and Abilities

+ Intermediate knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).

+ Advanced organizational skills, attention to detail, and openness to new ideas and procedures.

Scope of Responsibility

+ Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

+ Errors in judgment may cause short-term impact to co-workers and supervisor.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mobile Engineer position is $50,000 annually [or $24.04 per hour] and the maximum salary is $60,000 annually [or $28.85 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)