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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

Job Summary

The Cisco Solutions Consultant will acquire new Cisco customers & drive overall Cisco business growth. The Cisco Solutions Consultant will be tasked with helping customers to understand the value of Cisco practice and acquiring new Cisco Support Services & Software logos/business for the company. Coordinate a team of sales/technical resources, build key relationships with internal sellers, leadership, and C-level executives. Showcase the company’s Cisco practice advancement and innovation in order to assist customers with solving their business outcomes.

Role Description

+ Grow the existing customer base for Cisco, growing both Revenue and Gross Margin

+ Establish and Develop Strategic C-Level Relationships and Go-to-market strategy to help our customers transform their enterprises through Cisco technologies and the value of SHI’s Cloud and MSP Practice

+ Develop, test, refine, and scale sales strategies for adoption of Cisco

+ Continuous Education of the core Cisco products, programs, and operations

+ Provide Feedback to SHI delivery teams and Cisco teams to ensure future offerings are aligned to customer needs and use cases

+ Strategically partner with company Sales Leadership and Account Executives To execute on the Cisco acquisition strategy

+ Generate, identify, and drive pipeline by understanding customer needs and position relevance to company solutions and services

+ Develop close relationships with company sellers, internal resources, and leadership

+ Report, forecast, and track sales activity in respective regions to ensure we are driving Cisco based activities and opportunities continue to progress

+ Manage pipeline, customer success metrics and tracking to key results

+ Present the company value around Cisco management and services at customer events and travel to market

+ Execute the technical discovery and qualification of Cisco Enterprise Agreement offerings and leads

+ Consult directly with SHI customers and uncover business requirements and outcomes

+ Identify potential opportunities & work with our engineers & sales team to provide a comprehensive proposal

+ Generate and present proposals to the customers during the sales cycle

+ Transition customers to the appropriate Cisco Customer Success Manager

Behaviors and Competencies

+ Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

+ Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

+ Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.

+ Business Development: Can identify potential business opportunities, propose strategies for growth, and take action without explicit instructions.

+ Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.

+ Listening: Can recognize underlying messages and non-verbal cues in communication, responding appropriately to both explicit and implicit information.

+ Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

+ Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.

Skill Level Requirements

+ The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate

+ Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate

Other Requirements

+ Bachelor’s degree or relevant work experience

+ Minimum of 1 year experience in a position selling/managing Cisco Support Services & Software products

+ Minimum 1 year experience using Cisco’s CCW-R & EAMP quoting tools

+ Ability to utilize Dynamics CRM, Excel, Outlook, and PowerPoint

+ Understanding of Cisco software and portals

+ Knowledge of the Cisco sales industry

The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status