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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The TMA will assist the Business Banking Treasury Management Payments Consultants (TMPC) in revenue generating activities and collaborate with Treasury Management Implementation to oversee facilitation of banking services for corporate customers.

General responsibilities include:

+ Assist customers with documentation to ensure a smooth implementation of new banking services.

+ Identifying opportunities to deepen existing customer relationships by offering solutions to meet identified needs.

+ Clearly understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems and general inquiries.

+ Work completed in a neat, efficient and accurate manner. Volume of work produced meets expectations. Plans, organizes and prioritizes work to meet deadlines.

+ Fosters collaboration with other groups by building credibility and trust.

+ May accompany the TMPCs in client meetings.

Basic Qualifications

- Bachelor's degree or equivalent work experience

- One to three years of relevant experience, preferably in banking and/or customer service

Preferred Skills/Experience

- Basic knowledge of treasury management products

- Banking industry experience

- Ability to identify and resolve/escalate problems with minimal guidance

- Strong professional verbal and written communication skills

- Strong customer service skills

- Proficiency with MS Office applications

Location

The role offers a hybrid/flexible schedule. There's an in-office expectation of 3 or more days per week with the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $27.50 - $36.68

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.