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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Marketing Campaigns Manager Senior function is part of the Campaign Delivery unit within USAA’s Brand Marketing organization and is a critical part of the In-House Creative Agency. The role demands experience collaborating and developing partnerships with various internal and external resources to develop and deliver marketing campaign communications for one or more of the following: go-to-market plans, integrated tactical plans, project plans, milestone schedules, and/or creative strategy.

This role involves steady and consistent integration across campaign delivery, brand marketing, creative, strategy, research, sponsorships, media, analytics and internal & external partners. They are the principal campaign delivery manager on any program or project and ensure timely delivery of campaign tactics/channels including tv, video, social, digital, direct mail, email, print, radio, and other sponsorships/events/on-base marketing materials. Daily tasks include project scenario planning, timeline management, project negotiation, process activation, management and facilitation, request acceptance and sharing, team capacity management & prioritization, documentation and facilitation of cross-team communication, file management, meeting management, and overall campaign management and integration across all partners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position.

What you'll do:

+ Develops and oversees overall project management of multiple, complex marketing campaigns and plans.

+ Effectively directs in-house Agency to ensure alignment with goals and prioritization.

+ Coordinates and gains alignment with peers, enterprise partners and senior management.

+ Responsible for communication of program, project and /or campaign through various reports/tool as required.

+ Serves as a primary resource to team members on escalated matters of an unusual nature.

+ Applies advanced knowledge of marketing/advertising principles.

+ Applies an advanced understanding of resource tools to assess performance against marketing objectives.

+ Begins to identify opportunities for review.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

+ Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 or more years of experience in a marketing, sales, advertising and/or communications function, to include at least 3 years experience in one or more of the following areas: direct response, sponsorships/events marketing, advertising, sales, digital or overall campaign management. Advanced knowledge of marketing industry and practices.

+ Experience influencing business decisions, facilitating and/or participating in cross-functional teams, motivating and collaborating with key stakeholders, and implementing change management.

What sets you apart:

+ Background in Advertising account service management or in-house brand marketing

+ Exceptional attention to detail, organization and multi-tasking skills

+ Exceptional self-motivation and self-starter mindset with a strong sense of urgency

+ Strong problem‐solving skills

+ Demonstrated strong written and verbal communication skills

+ Ability to interface effectively with a variety of people to establish productive, ongoing relationships

+ Proficiency with MS Office and/or Project management tools like Workfront; specifically, able to create recaps, PPT decks, timelines, forms, tables, charts and formulas

+ US military experience through military service or a military spouse/domestic partner

**Compensation range:** The salary range for this position is: $93,770 - $179,240.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.