"Alerted.org

Description

We are looking for a dedicated Collections Specialist to join our team in Morgantown, PA on a long-term basis. This role requires an experienced and detail-oriented individual who can effectively manage customer communications, coordinate payment strategies, and ensure accurate account reconciliation. If you are organized, meticulous, and skilled in credit and collections processes, we encourage you to apply.

Responsibilities:

• Communicate with customers via phone and email to address overdue payments and clarify payment timelines.

• Document and maintain records of customer financial statuses and collection efforts.

• Process payments and accurately reconcile customer accounts.

• Collaborate with the sales team to address credit concerns, resolve account issues, and implement payment strategies, including conducting monthly accounts receivable reviews.

• Provide regular updates to the Credit Manager regarding delinquent accounts and seek assistance for unresolved issues.

• Work professionally and effectively with team members across the organization to achieve collection goals.

• Utilize Microsoft Office applications, including Excel, Word, and Outlook, to manage and report collection activities.

Requirements • Bachelor’s degree or equivalent experience in a related field.

• 3-5 years of experience in collections, credit management, accounting, or account reconciliation.

• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.

• Strong verbal and written communication skills.

• Proven ability to manage accounts receivable and reconcile customer accounts.

• Experience in collecting payments and resolving credit-related issues.

• Detail-oriented with excellent organizational and problem-solving skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .