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Description

We are looking for a dedicated Customer Service Representative to join our team in Wayne, Pennsylvania. This long-term contract position is ideal for someone who excels in providing exceptional service and thrives in a manufacturing environment. As part of this role, you will play a key part in supporting customer accounts, processing transactions, and ensuring smooth communication between internal teams and external vendors.

Responsibilities:

• Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.

• Process invoices, payments, and financial transactions with precision and attention to detail.

• Collaborate with internal teams and external vendors to reconcile accounts and ensure accurate documentation.

• Audit financial records and purchase orders while adhering to company policies and tax regulations.

• Maintain positive relationships with customers, vendors, and other stakeholders to facilitate seamless operations.

• Handle automated clearing house (ACH) transactions and manage credit/debit reconciliations.

• Prepare and submit financial notes and reports to support business operations.

• Utilize Microsoft Office Suite tools to organize data and streamline communication.

• Support call center operations by responding to customer calls and providing accurate information.

• Train new team members on processes and systems to ensure consistent service delivery.

Requirements • Proven experience in customer service, preferably within a manufacturing or financial services environment.

• Strong communication skills, both written and verbal, to interact effectively with customers and team members.

• Proficiency in Microsoft Office Suite and other relevant software tools.

• Ability to process invoices, payments, and purchase orders with accuracy.

• Knowledge of financial services, including credit/debit transactions and ACH processes.

• Familiarity with auditing, reconciliations, and tax-related documentation.

• Capacity to manage multiple tasks and maintain attention to detail in a fast-paced environment.

• Team-oriented mindset with a commitment to maintaining positive relationships. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .